AXA Travel Insurance Singapore Review (2020)

Best for: Flight Delay and Baggage and Belongings coverage.

Two tiers of travel insurance plans are being offered: Essential and Comprehensive. Both plans offer comprehensive coverage for travel inconvenience benefits and medical coverage, at competitive pricing. Current pricing starts from as low as $8.

AXA Travel Insurance Promotion:
Single Trip - Use Promo Code "SIAZ9" for 30% + Additional 10% Discount;
Annual Trip - Use Promo Code "SIVK2" for 17% + Additional 8% Discount

  • Adventurous activities cover
  • Full terrorism cover
  • Unlimited Emergency Medical Evacuation/ Emergency Repatriation
  • No benefit payable for extreme sports
  • Only 2 tier plans: Essential and Comprehensive (most insurers offer 3 options). In terms of Travel region: AXA offers “Regional” or “Global Worldwide”. Most insurers offer 3 to 4 sub-sections (Asean, Asia, Worldwide, Worldwide excluding USA and Canada). Hence, a trip to certain areas under Asean, is still classified under “Regional” pricing.
  • No benefit payable for loss of frequent flyer reward points or holiday points used.
AXA’s Smart Traveller Plan offers 2 choices in terms of travel region: Regional or Global Worldwide.

Types of Plan

AXA’s Smart Traveller Plan offer two tiers: Essential and Comprehensive. For more details on the benefits and exclusions, you are advised to refer to the policy wordings.
Plan Type Cancellation Medical Coverage (Overseas) Bags/Belongings
Essential $6,000 $300,000 $5,000
Comprehensive $12,000 $600,000 $10,000
Add-Ons Available:
  • Golf Equipment including Hole-in-one celebration
  • Sports Equipment
  • Pet Care
  • Rental Vehicle Excess and Safety: (1) Hijacking; (2) Kidnap and Hostage; (3) Home Care Benefit -Household Contents and/or valuables within usual place of residence is lost or damaged due to fire or theft by violent and forcible entry while you are overseas.

AXA SmartTraveller Essential

Great for personal accident and medical coverage that isn't too expensive and is value for money. AXA Essential Plan stands out for featuring high coverage for personal accident/death and baggage loss/damage per item basis, as well as competitive medical coverage. Personal accident coverage of up to $500,000 and baggage delay is at $200 for every six hours of delay overseas capped at $1,000.

AXA SmartTraveller Comprehensive

Plan offers competitive value in its personal accident coverage. It also features high coverage for baggage loss/damages and delays. Personal accident coverage of up to $1,000,000 and Baggage Delay of S$200 for every six hours of delay overseas capped at $2,000.


Medical Exclusions Trip Inconvenience and Sports Exclusions
Pre-existing medical conditions (including congenital conditions) Extreme Sports or underwater activities requiring the use of artificial breathing apparatus. Expedition to inaccessible and remote areas of a country or areas previously unexplored.
Pregnancy, miscarriage, childbirth or abortion and their complications Participation in sports activities to receive financial compensation
Travelling against Medical Practitioner’s advice/ Travelling for the purpose of getting medical treatment Items taken/ destructed by customs or other officials
Elective cosmetic surgery War, rebellion, revolution, insurrection, conspiracy, civil commotion and nuclear reaction or contamination, ionising rays or radioactivity
HIV, AIDS and/or any sexually transmitted disease. Loss of frequent flyer reward points or holiday points used, in part or full, to pay for any part of the trip.


We will look at pricing comparison across various plans for both Single Trip and Annual Trip. AXA offers only 2 tier of Plans: Essential and Comprehensive. Essential Plan is used for Mid-Tier Plan comparison, whereas the Comprehensive Plan is used for Top-Shelf comparison. In addition, AXA only offers Regional (equivalent to Asia) and Global (Worldwide) for travel region. The benefits offered by Essential Plan is similar to the mid-tier plans of most insurance companies, yet the pricing is slightly lower than industry average. We recommend AXA Smart Traveller for consumers who value quality at competitive pricing!

Mid-Tier Plan

AXA SmartTraveller Essential Industry Mid-tier Plan Average
1 week ASEAN NA $33
1 week Asia $37 $41
1 week Worldwide $50 $59
Annual ASEAN NA $206
Annual Asia $280 $242
Annual Worldwide $454 $332

Top-Shelf Plan

AXA SmartTraveller Comprehensive Industry Top Shelf Plan Average
1 week ASEAN NA $47
1 week Asia $47 $58
1 week Worldwide $62 $80
Annual ASEAN NA 272
Annual Asia $388 $310
Annual Worldwide $603 $430

How to Claim

Submit claims through these AXA channels:

Website: File a claim

Claims Hotline: +65 6880 4888 (9am-5pm, Monday - Friday)

24-Hour Assistance: +65 6322 2566

Claims Email:

Address: 8 Shenton Way, #24-01 AXA Tower, Singapore 068811
AXA Travel Insurance - Product Summary
High Medical Coverage
Up to S$600,000 whilst overseas and up to S$60,000 post-trip.
24-hour Emergency Medical Assistance
AXA offers 24-hour emergency medical assistance benefit.
Full Terrorism Cover
Event arising from use of nuclear, chemical and biological substances.
Personal Accident Cover
Up to S$1,000,000, starting 3 hours before departure.
Unlimited Emergency Medical Evacuation and Repatriation
Unlimited emergency medical evacuation and repatriation benefit.
Fraudulent Personal Credit Card Use
Covers financial loss due to unauthorised charges made to your lost or stolen credit, charge or bank card while overseas.