Compare and Find the Best Great Eastern Travel Insurance in Singapore 2024

Review of Great Eastern Travel Insurance

Great Eastern Travel Insurance is a comprehensive travel insurance plan that offers protection to individuals who travel for business or leisure. The insurance plan is designed to cover unexpected events that may occur during travel, such as trip cancellations, loss of baggage and personal effects, medical emergencies,  pre-existing conditions, personal accidents, even ensuring coverage against COVID-19.

Great Eastern offers both Single Trip and Annual Travel Insurance, with varying levels of coverage to suit different travel needs. In addition to the insurance coverage, Great Eastern also provides 24-hour emergency assistance services for policyholders, including medical evacuation and repatriation services."

Types of Coverage Provided by Great Eastern Travel Insurance

Travel Cancellations, Inconveniences, Disruptions, and Delay

Great Eastern Travel Insurance protects you from unexpected situations that could disrupt your travel plans. This type of coverage includes coverage for trip cancellations, missed connections, flight delays, and other travel inconveniences that could result in additional expenses.

For example, if a flight is cancelled due to natural disaster, this coverage could provide reimbursement for non-refundable expenses such as airfare, accommodations, and tours.

Loss or Damage of Personal Baggage

Great Eastern Travel Insurance provides protection for your belongings while in transit. This type of coverage includes reimbursement for the cost of lost or stolen baggage. It's important to note that coverage limits may vary depending on the policy.

Overseas Medical Expenses Benefits

Medical expenses benefits coverage is designed to protect you in the event of a medical emergency while travelling. This coverage includes reimbursement for expenses related to medical treatment, hospitalisation, and prescriptions.

If you becomes ill while on vacation and require medical attention, this coverage could provide reimbursement for the cost of hospitalisation, surgery, and medications.

Hospital Cash Benefits

Great Eastern Travel Insurance provides a daily cash benefit to help cover incidentals during the hospital stay. This coverage could provide a sum of allowance if the insured is hospitalised overseas for at least 24 hours."

Personal Accident Benefits

Great Eastern Travel Insurance's personal accident coverage is designed to provide financial support to travellers and their families in the event of an accident resulting in death or permanent disability. This type of coverage includes a lump sum payment to help cover for medical expenses and lost income.

Terrorism Cover

Terrorism cover protects you in the event of a terrorist attack while travelling. This coverage includes compensation for injury, disability, or death resulting from acts of terrorism. Additionally, this coverage also provides reimbursement for expenses related to trip disruption or medical evacuation.

Adventurous Activity Cover

Adventurous activity cover is designed to provide protection for you if you participate in high-risk activities such as skydiving, bungee jumping, or skiing. This coverage includes reimbursement for medical expenses incurred due to an injury sustained while participating in an insured adventurous activity.

Additionally, this coverage extends to provide a lump sum payment in the event the adventurous activity covered resulted in the demise of or total and permanent disability to the insured person.

Highlights of Great Eastern Travel Insurance Plan

Comprehensive COVID-19 Coverage

Overseas Medical Expenses

This coverage can help alleviate the financial burden that comes with unexpected medical expenses while abroad. It covers medical expenses such as hospitalisation fees, surgical fees, and other related costs.

Additionally, this coverage can also cover the costs of emergency medical treatments, consultations, and other necessary medical services required during your trip.

Emergency Medical Evacuation and Repatriation

This coverage is particularly essential if you experience a serious medical emergency while travelling and must be transported to another medical facility or return home for medical treatment.

This coverage will cover the cost of medical transportation by air ambulance, helicopter or other necessary means and can also cover the costs of a medically equipped escort if needed.

Trip Cancellation, Postponement, or Disruption Due to COVID-19

Great Eastern Travel Insurance will protect you financially if you need to cancel, postpone or disrupt your trip due to the diagnosis of COVID-19, which requires a change of plans. This includes if your travel companion, or yourself, test positive for COVID-19 before your trip or while travelling.

This coverage ensures that you will be reimbursed for unused non-refundable expenses such as flight tickets, accommodation, and tour bookings.

Allowance for Overseas Quarantine Due to COVID-19

If you are required to quarantine due to the diagnosis of COVID-19 while travelling, Great Eastern Travel Insurance offers an overseas quarantine allowance for up to 14 days. This coverage will provide you with a cash benefit to cover incidentals during the quarantine period of at least 24 hours.

Overseas Hospitalisation Allowance

This coverage will provide a daily allowance, up to 14 days, to cover incidentals. This coverage is beneficial if you require hospitalisation while travelling and can help ease the financial burden associated with unexpected medical emergencies abroad.

Automatic Extension of Coverage

Great Eastern Travel Insurance's automatic extension of coverage provides you with peace of mind, should you need to delay your trip due to no fault of your own, including COVID-19.

If you or your travel companions are diagnosed with COVID-19 and need to be quarantined or hospitalised overseas, your travel insurance coverage will automatically be extended for up to 30 days at no additional cost. The automatic extension of coverage is available for both Classic and Elite plans.

Complimentary Benefits Without Extra Premium

Great Eastern Travel Insurance offers a range of complimentary benefits without extra premiums that provide additional protection and peace of mind to travellers.

One complimentary benefit is the cover for adventurous leisure activities. This provides financial protection for various action-packed adventures like bungee jumping, white water rafting, mountaineering, skydiving, and skiing.

Other complimentary benefits include coverage for home contents, fraudulent use of a lost card, rental vehicle excess and even for your pet's extended stay at the kennel or cattery.

24-hour Internal Emergency Assistance Services

Great Eastern Travel Insurance offers 24-hour international emergency assistance services to its policyholders. These services are provided by a team of experienced and knowledgeable travel assistance specialists who can assist in emergencies and other travel-related issues.

In case of medical emergencies or travel-related issues such as arranging for emergency medical evacuation, locating local medical facilities, coordinating medical care, lost passports, flight cancellations, or stolen luggage, Great Eastern 24-hour emergency assistance services can provide advice and assistance to support you during these unforeseen circumstances.

Types of Travel Plans: Single vs Annual Plans

Single Trip

Great Eastern's Single Trip Travel Insurance is suitable for individuals or families planning a one-time trip. This plan provides coverage for a single trip, up to 182 days, and covers a range of events such as trip cancellations, trip curtailment, medical expenses, loss of baggage and personal effects, personal accidents, and more.

Individuals or families taking a one-time trip for leisure or business, or travellers who are only travelling once or twice a year, are recommended to purchase the single-trip plan since it is more valuable for money.

Annual Trip

If you are a frequent traveller who takes several trips throughout the year, a business traveller who frequently travels for work, or simply want to save time by purchasing your travel insurance once a year – Great Eastern's Annual Travel Insurance is ideal for you.

This plan provides coverage for an unlimited number of trips, up to 90 days per trip, and covers a range of events such as trip cancellations, trip curtailment, medical expenses, loss of baggage and personal effects, personal accidents, and more.

Making a Claim

Prepared the Necessary Documents to Validate Your Claim

You will need to gather all the necessary documents to validate your claim. These documents may include your travel itinerary, medical reports, police reports, receipts, and other relevant documents. Ensure that you have all the required documents to avoid any delays.

Complete and Submit Claims Form

Go to the claims section on their website, download the claim form, fill in the necessary details, and upload the required documents to support your claim. Submit the completed claim form together with your supporting documents via online submission.

Alternatively, you may submit your hardcopy documents and claim form via mail to:

Great Eastern General Insurance Limited

1 Pickering Street, #01-01

Great Eastern Centre, Singapore 048659

Attention: General Insurance Claims Department

FAQ

Will the policy cover my losses if I need to cancel my trip due to being diagnosed with COVID-19?

Yes, Great Eastern's Travel Insurance policies cover trip cancellation due to COVID-19 if you are diagnosed with COVID-19 in Singapore within 30 days before the trip and is forced to cancel the trip. However, you must provide proof of diagnosis, such as a medical certificate.

If I contracted COVID-19 while travelling overseas, can I claim for medical expenses incurred?

Yes, you will be able to claim to cover medical expenses incurred due to COVID-19 if you contract the virus while travelling overseas.

However, Great Eastern will only reimburse you for overseas medical expenses incurred for up to 90 consecutive days from the date you are diagnosed with COVID-19.

Can I make changes to my travel insurance policy after purchasing it?

You may request for amendments to your policy after purchasing it, subject to Great Eastern's approval. However, this may be subject to certain terms and conditions and may incur additional fees since the changes made could impact your risk before or during your travel.

What is the maximum period of coverage for an overseas trip?

The maximum period of coverage for an overseas trip may vary depending on the type of plan you purchase.

Great Eastern offers coverage for trips up to 182 days for their Single Trip Classic/Elite Travel and 90 consecutive days per trips for Annual Multi-Trip plan. For basic plans, the maximum coverage is 30 consecutive days for both Single Trip and Annual Multi-Trip Plans.

How long does it take to process a claim with Great Eastern Travel Insurance?

The processing time will vary depending on the complexity of the case. Upon approval of claims, the default settlement option is through PayNow, providing convenience for the policyholders.