How to Redeem Your Citibank Cash Back?

Emma Lam

Emma Lam

Last updated 16 May, 2024

Love cashback and love Citi credit cards? Here's how to redeem your beloved cashback rewards from Citibank.

Are you a strong proponent of cashback? With an abundance of cashback credit cards on the market, it can be overwhelming to pick the best one that suits your spending habits.

In particular, Citi Cash Back and Citi Cash Back+ Cards are great options – offering up to 8% cashback on select everyday purchases and unlimited 1.6% cashback, respectively. But then begs the question: how can you redeem said Citi cashback and for what rewards?

Take advantage of our exciting Citi credit card sign-up rewards on SingSaver today and let us guide you on how to redeem your cashback for rewards and rebates thereafter. 😉

Table of contents


-


How does Citibank's cash back programme work?

In general, credit card cashback is earned by meeting a minimum spend requirement on eligible spend such as dining, groceries, retail, and more. Conversely for unlimited cashback cards, you can earn cashback on almost all spend unless stated otherwise. Thereafter, the cashback can be used to offset your current or next month's credit card bill.

Manual cashback redemption

Albeit straightforward, Citibank's cash back programme functions a bit differently from other credit card's. Despite the cashback being automatically credited to your Citibank card account, it cannot be automatically redeemed as cash rebates. This has to be redeemed manually.

However, this could be advantageous to those who wish to strategically offset their bills. For instance, if you have big-ticket purchase upcoming and would like to "soften the blow" of the expense, you may choose to offset that month's bill instead.

Redemption blocks

Source: Citibank

Secondly, Citibank cash back can only be redeemed in minimum blocks of S$10 and up to S$50 cash rebates at a time. As a result of the former, this may result in a potential problem of idle cashback locked in your card account until you accumulate enough to redeem.

While this isn't a huge concern, this may be slightly frustrating if you wish to cancel your Citi card but still have remaining cashback "stuck" in your account.


How to check my Citibank cash back balance?

You can refer to your monthly statement for cashback earned under "Total Available" or in the post log found in the Citi mobile app, with the cashback displayed at the top of the dashboard.

Source: Citibank

As seen in the above example, the Citi cashback earned on the Citi Cash Back Card is prominently displayed as a top banner on the homepage dashboard. Upon clicking on it, you'll be redirected to further action prompts for cashback redemption. 

See also: How to Check Credit Card Points Breakdowns


How to redeem Citibank cash back?

Citibank cash back can be redeemed in two ways:

  • Cash rebate via online
  • Cash rebate via SMS
Cash rebate via online
Cash rebate via SMS
Step #1: Login to the Citi Mobile app > Tap on "Rewards Balance" on top of screen > Open "Rewards Dashboard"
Step #1: SMS to 72484: RWDS<space>Last 4 digits of card number<space><keyword>
Step #2: Tap on "Cash Rebate"
Step #2: Congrats! You've successfully redeemed your cash rebate and it'll be reflected in your next month's statement
Step #3: Key in desired amount / Use slider to select amount of Cash Rebate to redeem
 
Step #4: Congrats! You've successfully redeemed your cash rebate and it'll be reflected in your next month's statement
 

Source: Citibank

Conversion rate
S$1 Citi cash back = S$1 Citi cash rebate

You have the flexibility to redeem your Citibank cash back for cash rebate through either method, based on whichever's more convenient or intuitive for you.

💡 Pro-tip: Besides redeeming cash rebate from cashback, you can also redeem cash rebate using Citi points/miles via Pay with Points. Refer to more in our FAQ section below.


Citi Cash Back Card: Up to 8% cashback on select daily spend

Citi-Cash-Back-Master-Credit-Card_2-Mar-21-2022-09-49-15-16-AM

A cashback powerhouse, the Citi Cash Back Card has been a favourite among cashback enthusiasts. Besides offering 6% cashback worldwide on dining and groceries, it offers 8% cashback worldwide on private commute and petrol spend too. To enjoy these rebates, simply meet the minimum spend of S$800 per statement month and these cashback will be yours to keep. That said, the cashback is capped at a combined S$80 across all qualifying retail spend.

Speaking of petrol, the card goes the extra mile with up to 20.88% fuel savings at Esso and Shell stations, inclusive of the existing 8% cashback. Additionally, all other retail spend nets you a 0.2% cashback.

Whether you're a homemaker to frequent driver, the Citi Cash Back Card will be right up your alley.

⭐ Read our full 

CITI_CC_EURO_BLOGARTICLE_800x250

🎉SingSaver x Citi CC Euro Summer Kickoff Lucky Draw🎉: Be one of the 10 lucky winners to win 120k Max Miles each (enough for a pair of economy-class round-trip tickets to anywhere in Europe) when you sign up for an eligible Citibank Credit Card on SingSaver. A total of 10x pairs of tickets will be given away for over 2 weeks, with 5x pairs given weekly. Valid till 23 June 2024. T&Cs apply.

SingSaver_Score_Big_2024_KV1_BLOGARTICLE_800x250

✨SingSaver Score Big CC Campaign✨: The first 10 applicants to apply for participating products daily at 12pm and 6pm will score a rewards upgrade to a PlayStation®5 (Slim) Disc Edition (worth S$799). Meanwhile, the first 10 to apply at 3pm will score a rewards upgrade to a Dyson Airwrap™ Multi-styler and Dryer (worth S$859). Remaining applicants will enjoy existing rewards. Check out FAQs here. Valid till 30 June 2024. T&Cs apply.

SingSaver Exclusive Offer: Receive the following rewards and experience Fastest Rewards Fulfilment when you sign up for a Citi Cashback Card.

Citi CC_BLOGARTICLE_800x250 (1)

Receive a Sony Portable Theatre System HT-AX7 (worth S$759) or a Dyson Supersonic (worth S$699) or an Apple iPad 10th Gen 10.9 wifi 64GB (worth S$529) or S$450 eCapitaVoucher or S$300 cash via PayNow upon activating and spending a minimum of S$500 within 30 days of card approval. Valid until 30 June 2024. T&Cs apply.

Rewards Upgrade Campaign_BLOGARTICLE_800x250

⬆️Reward Upgrade Campaign⬆️: Upgrade your rewards when you top up S$1,200 for an Apple MacBook Air 13” (M3 chip) 256GB (worth S$1,599) or an Apple iPhone 15 Pro 128GB (worth S$1,664.25). Alternatively, top up S$1,786.00 for a Samsung Galaxy S24 Ultra Titanium Gray 12+512GB 5G (worth S$2,128). Valid till 30 June 2024. T&Cs apply.


Citi Cash Back+ Card: 1.6% unlimited cashback on most spends

Citi Cashback+

On the other hand, if you don't particularly spend on any specific everyday categories, the Citi Cash Back+ Card might be a better fit. Fuss-free and convenient in nature, this card rewards you with 1.6% unlimited cashback on almost all spend, excluding certain merchant category codes (MCCs), with no minimum spend or cashback cap.

💡 Pro-tip: If you want to know how Citibank organises its MCCs, refer to its MCC master list here.

Essentially, unlimited cashback cards like this provide a simple and hassle-free way to spend freely without worrying about qualifying for cashback.

CITI_CC_EURO_BLOGARTICLE_800x250

🎉SingSaver x Citi CC Euro Summer Kickoff Lucky Draw🎉: Be one of the 10 lucky winners to win 120k Max Miles each (enough for a pair of economy-class round-trip tickets to anywhere in Europe) when you sign up for an eligible Citibank Credit Card on SingSaver. A total of 10x pairs of tickets will be given away for over 2 weeks, with 5x pairs given weekly. Valid till 23 June 2024. T&Cs apply.

SingSaver_Score_Big_2024_KV1_BLOGARTICLE_800x250

✨SingSaver Score Big CC Campaign✨: The first 10 applicants to apply for participating products daily at 12pm and 6pm will score a rewards upgrade to a PlayStation®5 (Slim) Disc Edition (worth S$799). Meanwhile, the first 10 to apply at 3pm will score a rewards upgrade to a Dyson Airwrap™ Multi-styler and Dryer (worth S$859). Remaining applicants will enjoy existing rewards. Check out FAQs here. Valid till 30 June 2024. T&Cs apply.

SingSaver Exclusive Offer: Receive the following rewards and experience Fastest Rewards Fulfilment when you sign up for a Citi Cashback+ Card:

Citi CC_BLOGARTICLE_800x250 (1)

Receive a Sony Portable Theatre System HT-AX7 (worth S$759) or a Dyson Supersonic (worth S$699) or an Apple iPad 10th Gen 10.9 wifi 64GB (worth S$529) or S$450 eCapitaVoucher or S$300 cash via PayNow upon activating and spending a minimum of S$500 within 30 days of card approval. Valid until 30 June 2024. T&Cs apply.

Rewards Upgrade Campaign_BLOGARTICLE_800x250

⬆️Reward Upgrade Campaign⬆️: Upgrade your rewards when you top up S$1,200 for an Apple MacBook Air 13” (M3 chip) 256GB (worth S$1,599) or an Apple iPhone 15 Pro 128GB (worth S$1,664.25). Alternatively, top up S$1,786.00 for a Samsung Galaxy S24 Ultra Titanium Gray 12+512GB 5G (worth S$2,128). Valid till 30 June 2024. T&Cs apply.


Frequently asked questions (FAQs)

Does Citi cash back expire? 

No, it doesn't expire.

Besides Citibank cash back, can cash rebate be redeemed via other methods?

Yes, you can redeem Citi rewards points (e.g. Citi ThankYou Points) or miles (e.g. Citi Mile) for cash rebate via Citi Pay with Points.

  • Pay With Points via Online
  • Always Pay with Points
  • Pay with Points via SMS
  • Pay with Points via Merchants
  • Pay with Points via Samsung Pay

Based on your preferred method, the points/miles-to-cash conversion rates are as follows:

Points
440 points = S$1
Miles
165 miles = S$1
Citi M1 rebate
1 Citi M1 Rebate = S$1
Rewards Points
440 Reward Points = S$1


Are there any fees or charges involved in cashback conversion?

No, there are no fees or charges involved in the cash rebate redemption via SMS or online service – except that you shall bear the cost of any mobile data or SMS costs incurred during the redemption process.

Is there a limit on Citibank cash back redemption?

No, there is no limit on cashback redemption. The amount of redeemable cash rebate is depends on the amount of Citibank cash back you've accumulated on your card account in the first place.

When is the best time to redeem Citibank cash back?

There is no "best time", it's up to you to be strategic with your cashback redemption. Notwithstanding the manual redemption, the cashback redeemed for cash rebate will be automatically applied to your card's next billing statement.

Please note that this means that the cash rebate has to be redeemed before the credit card bill is reflected in your statement. Otherwise, the rebate will be applied to the following bill instead. 

 

Read these next:
The Only Credit Card Guide You Need in Singapore
Mastering Your Finances: How to Pay Your Credit Card Bills Each Month?
How to Pay Credit Card Bills From Another Bank
What Should You Do If You Can't Pay Your Credit Card Bill?
Credit Card Minimum Payments: Are They A Trap?

Although she struggles *slightly* in resisting good deals and sales, Emma is on a lifelong journey to understand what financial independence as a Z-llennial means. That said, her inner child is still very much alive… with animals and gaming being her weaknesses.

FINANCIAL TIP:

Use a personal loan to consolidate your outstanding debt at a lower interest rate!

Sign up for our newsletter for financial tips, tricks and exclusive information that can be personalised to your preferences!