Income Travel Insurance Review 2024

Updated: 29 Jul 2025

Planning a trip abroad? You'll want to consider Income travel insurance for your journey. As a trusted name in Singapore's insurance landscape, Income offers robust travel protection plans tailored to meet diverse needs. Whether you're a frequent flyer or an occasional holidaymaker, understanding your insurance options is crucial. In this Income travel insurance review, we'll explore the key features, benefits, and potential drawbacks of their plans.
SingSaver Team

Written bySingSaver Team

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Income Travel Insurance Review 2024

Understanding Income Travel Insurance: A Comprehensive Overview

Income travel insurance offers comprehensive protection for your journeys abroad. This Income travel insurance review explores the key aspects of their policies, helping you make an informed decision for your travel needs.

Key Features of Income Travel Plans

Income's travel plans boast several standout features. They provide round-the-clock emergency assistance, ensuring you're never left stranded. Income offers policies that cover pre-existing medical conditions, a rare find in the travel insurance market. What's more, you'll enjoy automatic extension of your policy if your return is delayed due to unforeseen circumstances.

Types of Coverage Offered

Income travel insurance provides a range of options to suit different travel styles:

  • Single trip plans for one-off holidays

  • Annual multi-trip policies for frequent travellers

  • Group plans for family or business trips

Each plan offers varying levels of coverage for medical expenses, trip cancellations, lost baggage, and personal accidents. You can choose the plan that best fits your travel needs and budget.

Read More: Best Group Travel Insurance

Eligibility Criteria for Policyholders

Income travel insurance eligibility requirements:

  • A Singapore resident

  • Minimum age is 30 days (no upper age limit under eligibility)

  • Travelling from and returning to Singapore

Children can be covered as the sole insured person on select plans, with an adult listed as the policy holder. Understanding these eligibility rules helps when selecting the most suitable Income travel plan.

Pricing and Premium Comparison

When considering Income travel insurance review, pricing plays a crucial role. Income offers competitive rates for its travel insurance plans, catering to various budget ranges. Your premium depends on factors like trip duration, destination, and coverage level.

To give you a clearer picture, let's compare Income's pricing with other Singaporean providers:

Tier Level

Income

Provider A

Provider B

Basic

$25 (Classic)

$22.03 (Premium)

$42.00 (Classic)

Mid-tier

$30 (Deluxe)

$28.58 (Business)

$55.00 (Superior)

Premium

$40 (Preferred)

$34.25 (First)

$82 (Premier)

Note: This table compares travel insurance prices from three major providers in Singapore including Income. The prices are for a 5-Day trip to ASEAN (November 2024).

As you can see, Income's prices are competitive. While not always the cheapest, they offer good value when considering the coverage provided. Many Income travel insurance reviews highlight this balance of cost and benefits.

Keep in mind that prices may vary based on your specific circumstances. It's wise to get a personalised quote for the most accurate pricing information. Remember, the cheapest option isn't always the best - consider the coverage and benefits alongside the cost. 

Read More: Best Travel Insurance Promos and Discounts

Income Travel Insurance Review: Comprehensive Coverage Details and Benefits

When considering Income travel insurance coverage, it's crucial to understand the specific benefits and protection offered. Let's dive into the key areas covered by Income's travel insurance plans.

Medical expenses and emergency evacuation

Income travel insurance provides comprehensive medical coverage for travellers. This includes reimbursement for unexpected medical expenses abroad and emergency evacuation if needed. The coverage limits vary depending on the plan chosen, with higher-tier options offering more extensive protection.

Trip cancellation and curtailment

Unforeseen circumstances can disrupt your travel plans. Income's travel insurance offers coverage for trip cancellations or curtailments due to various reasons, such as illness or family emergencies. This benefit can help recover non-refundable expenses, giving you peace of mind when booking your trips.

Baggage loss and travel delay

Lost or delayed luggage can be a significant inconvenience. Income's policies include coverage for baggage loss, damage, or delay. Additionally, you're protected against travel delays, with compensation provided for extended waits at airports or missed connections.

Personal accident and liability coverage

Income travel insurance also safeguards you against personal accidents and liability claims. This coverage can prove invaluable in case of injuries or if you're held responsible for damages to third parties or their property while travelling.

When reviewing Income travel insurance claims, it's essential to familiarise yourself with the specific terms and conditions of each coverage area. This knowledge will help ensure a smooth claims process should the need arise during your travels.

Claims Process and Customer Service Experience

Filing a claim with Income travel insurance is straightforward. You can submit your Income travel insurance claim review online, which saves time and hassle. The process involves filling out a form and uploading the necessary documents. This digital approach streamlines the experience for policyholders.

Customer service at Income is generally responsive. They offer multiple contact channels, including phone, email, and live chat. Response times are typically within 24 hours, which is crucial when you're dealing with travel-related issues abroad.

While most experiences are positive, some customers report delays in complex cases. It's advisable to submit all required documents promptly to avoid any holdups. Income provides a detailed checklist to ensure you have everything needed for a smooth claim.

For urgent assistance, Income travel insurance offers a 24/7 emergency hotline. This service is particularly valuable for medical emergencies, advice for loss of passports, or embassy referral.

Conclusion: Is Income Travel Insurance Right for You?

After this comprehensive Income travel insurance review, you're likely wondering if it's the right choice for your travels. Income offers robust coverage options that cater to various traveller needs. Their plans provide substantial medical expense coverage and emergency evacuation benefits, which are crucial for peace of mind abroad.

One standout feature in this Income travel insurance review is the flexibility in plan selection. Whether you're a frequent flyer or an occasional holidaymaker, there's likely a suitable option for you. The pricing is competitive, especially when considering the extent of coverage provided.

Income also includes coverage for adventure activities in all plan tiers as a standard feature, while other insurers restrict this coverage to premium plans or require additional riders.

Customer service experiences seem generally positive, with a straightforward claims process. This factor can be a significant relief if you ever need to use your insurance while travelling.

Ultimately, Income travel insurance could be an excellent fit if you value comprehensive coverage from a reputable Singaporean insurer. Take time to compare their offerings with your travel plans to make an informed decision. Whether you're planning a quick getaway to Kuala Lumpur or a long-haul adventure, Income might just be the travel companion you need.

Frequently Asked Questions (FAQs)

    What types of coverage does Income travel insurance offer?

    Who is eligible to purchase Income travel insurance?

    How do the premiums for Income travel insurance compare to other providers?

    What is covered under the medical expenses benefit?

    Can I claim for trip cancellation or curtailment with Income travel insurance?

    How does Income handle claims and what is the customer service experience like?

    Are there any significant exclusions or limitations in Income travel insurance coverage?

    Does Income travel insurance cover food poisoning from local cuisine?

    Is there coverage for lost or stolen Krisflyer miles?

    Can I extend my coverage if I decide to extend my trip while overseas?

About the author

SingSaver Team

SingSaver Team

At SingSaver, we make personal finance accessible with easy to understand personal finance reads, tools and money hacks that simplify all of life’s financial decisions for you.