Why choose Great Eastern Travel Insurance
Great Eastern TravelCare is designed for leisure and business travellers who want dependable protection at competitive premiums. With three tiers — Basic, Gold, and Platinum — it offers strong overseas medical expense limits, solid travel inconvenience benefits, and optional coverage for pre-existing conditions under the higher-tier plans.
Gold and Platinum plans also include adventurous activity cover, making it a versatile choice for families, frequent flyers, and those with more active itineraries.
Great Eastern Travel Insurance coverage details
Overseas medical expenses
- Up to S$1,000,000 under the Platinum plan (S$500,000 under Basic, S$100,000 under Gold)
- Covers hospitalisation, surgery, and necessary outpatient treatment while overseas
- Includes accidental dental treatment up to S$500 (Platinum)
Trip cancellation and postponement
- Up to S$15,000 for trip cancellation and S$3,000 for postponement (Platinum)
- Covers illness, injury, or death of the insured or immediate family
- “Cancel for Any Reason” add-on is not available under Great Eastern TravelCare
Emergency medical evacuation and repatriation
- Up to S$1,000,000 under the Gold and Platinum plans (S$200,000 under Basic)
- Covers evacuation to the nearest suitable medical facility or safe return to Singapore
- Supported by 24/7 worldwide emergency assistance
Personal accident coverage
- Up to S$500,000 lump sum payout under the Platinum plan
- Covers accidental death or permanent disability sustained while overseas
Optional add-on coverage
Adventurous leisure activities
- Included under Gold & Platinum plans (e.g., scuba diving, mountaineering, skiing, bungee jumping)
- Up to S$1,000 (Platinum only) for loss or damage to sports gear
Jewellery loss
- Covers up to S$1,000 (Platinum) and S$600 (Gold)
- Not available under Basic plan
Terrorism
- Up to S$200,000 for accidental death or permanent disability due to acts of terrorism (Platinum)
Pre-existing conditions
- Available as an add-on (Gold & Platinum)
- Covers up to S$200,000 in overseas medical expenses and emergency medical evacuation/repatriation
Pros and cons of Great Eastern Travel Insurance
| Pros | Cons |
|
|
Great Eastern Travel Insurance compared to other insurance providers
|
Provider |
Best for |
Medical coverage (overseas) |
Medical coverage (local) |
Trip cancellation |
Loss of baggage |
Premium |
|
GE TravelSmart (Gold) (Annual) |
Longer or higher-cost trips |
S$500,000 |
S$15,000 |
S$10,000 |
S$5,000 |
S$435.00 |
|
Singlife Travel Lite (Annual) |
Affordable short trips |
S$250,000 |
S$10,000 |
S$5,000 |
S$3,000 |
S$296.64 |
|
MSIG Standard Plan (Annual) |
Balanced coverage with extras |
S$250,000 |
S$25,000 |
S$5,000 |
S$3,000 |
S$372.75 |
|
Starr TraveLead Bronze Plan (Annual) |
Emergency medical evacuation and repatriation |
S$200,000 |
S$15,000 |
S$5,000 |
S$3,000 |
S$340.41 |
*All calculations are based on an annual trip, worldwide, 1 year for 1 adult.
Great Eastern stands out for its solid overseas medical coverage of up to S$200,000 and practical benefits like adventurous activity and sports equipment cover.
How to claim
- 1. Prepare the necessary documents to validate your claim. These documents may include your travel itinerary, medical reports, police reports, receipts, and other relevant documents.
- 2. Go to the travel claims section on the Great Eastern website to download the travel insurance claim form. Fill in the necessary details, and submit the completed form and supporting documents to Great Eastern via email.
- 3. Once your claim has been approved, you will receive your reimbursement via your chosen payment method.
Frequently asked questions about Great Eastern Travel Insurance
Can I purchase Great Eastern travel insurance if I am already overseas?
No, Great Eastern travel insurance must be purchased prior to your departure from Singapore. It's important to secure your travel insurance before you begin your journey to ensure that you have coverage from the start of your trip.
What is the cancellation policy?
You can cancel your policy before its coverage starts by notifying Great Eastern. A refund will be issued, subject to a S$25 administrative fee. Please note that no refund will be provided if the cancellation notice is received on or after your trip departure date.
What is the refund policy?
If you cancel your policy before your trip departure date, you will be eligible for a refund, subject to a S$25 administrative fee. No refunds are available if you cancel on or after your trip departure date.
Can I extend my Great Eastern TravelCare policy while I am already overseas?
For single-trip policies, you can extend your period of cover while travelling, provided no known circumstances or events may lead to a claim. Keep in mind that you may need to pay an additional premium.
Which countries are excluded from Great Eastern TravelCare coverage?
Here are the list of countries not covered under Great Eastern TravelCare:
- Afghanistan
- Belarus
- Cuba
- Democratic Republic of Congo
- Iran
- Libya
- Liberia
- North Korea
- Russia
- Somalia
- South Sudan
- Sudan
- Syria
- Yemen
- Crimea
- Donetsk, Luhansk, Kherson and Zaporizhzhia Region of Ukraine
Additionally, any country that the Ministry of Foreign Affairs of Singapore advises against travelling to will not be covered.
What does "Cancel For Any Reason" mean and what does it cover?
If you purchase a Great Eastern TravelCare insurance plan within 30 days of your initial travel booking, you will be entitled to “Cancel For Any Reason” (CFAR) coverage for trip cancellation, postponement or shortening due to any reason.
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