Comprehensive Coverage with Tokio Marine Travel Insurance
Updated: 7 Aug 2026
Tokio Marine - Single Trip Comparison
Product | Policy Wording | Trip Cancellation | Baggage/personal belongings delay | Loss of baggage | Medical expenses coverage | Travel delay | Travel postponement | Replacement of traveller | Overbooked flight | Travel disruption | Personal liability | Missed travel connection | Flight diversion | Automatic extension of cover | Medical expenses coverage | Accidental death & total and permanent disability | Overseas medical expenses | Maternity overseas | Overseas hospitalisation allowance | TCM expenses | Emergency dental expenses | Singapore hospitalisation allowance | Adventurous leisure activities | Damage or loss of golf equipment | Wedding clothing and accessories | Loss of travel documents | Personal money | Loss of credit card | Rental car excess | Hijack of public transport/plane | Legal expenses for wrongful arrest or detention | Funeral expenses | Emergency telephone charges | Covid-19 medical expenses |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
S$1500 | - | - | S$500 | - | - | - | - | - | - | - | - | - | S$500 | - | S$250000 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||
S$5000 | S$500 per 6 hours | S$3000 | S$2000 | S$500 | - | - | - | - | S$250000 | - | - | - | S$2000 | - | S$500000 | - | - | S$300 | S$500 | - | - | - | - | - | - | - | - | - | - | - | - | - | ||
S$10000 | S$1000 per 6 hours | S$5000 | S$2500 | S$1000 | - | - | - | - | S$500000 | - | - | - | S$2500 | S$50000 | S$1000000 | - | - | S$300 | S$500 | - | - | - | - | - | - | - | - | - | - | - | - | - |
Tokio Marine - Annual Trip Comparison
Product | Policy Wording | Trip Cancellation | Baggage/personal belongings delay | Loss of baggage | Medical expenses coverage | Travel delay | Travel postponement | Replacement of traveller | Overbooked flight | Travel disruption | Personal liability | Missed travel connection | Flight diversion | Automatic extension of cover | Medical expenses coverage | Accidental death & total and permanent disability | Overseas medical expenses | Maternity overseas | Overseas hospitalisation allowance | TCM expenses | Emergency dental expenses | Singapore hospitalisation allowance | Adventurous leisure activities | Damage or loss of golf equipment | Wedding clothing and accessories | Loss of travel documents | Personal money | Loss of credit card | Rental car excess | Hijack of public transport/plane | Legal expenses for wrongful arrest or detention | Funeral expenses | Emergency telephone charges | Covid-19 medical expenses |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
S$1500 | - | - | S$500 | - | - | - | - | - | - | - | - | - | S$500 | - | S$250000 | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | ||
S$5000 | S$500 per 6 hours | S$3000 | S$2000 | S$500 | - | - | - | - | S$250000 | - | - | - | S$2000 | - | S$500000 | - | - | S$300 | S$500 | - | - | - | - | - | - | - | - | - | - | - | - | - | ||
S$10000 | S$1000 per 6 hours | S$5000 | S$2500 | S$1000 | - | - | - | - | S$500000 | - | - | - | S$2500 | S$50000 | S$1000000 | - | - | S$300 | S$500 | - | - | - | - | - | - | - | - | - | - | - | - | - |
Frequently Asked Questions About Tokio Marine’s Travel Insurance Plans
Tokio Marine Travel Insurance is underwritten by Tokio Marine Insurance Singapore Ltd. However, AWP Services Singapore Pte. Ltd. (Allianz Travel) has been appointed by Tokio Marine Insurance Singapore Ltd to administer the policy, provide customer support, and handle certain services on the insurer's behalf. As a result, you may receive communications and assistance from Allianz Travel regarding your Tokio Marine Travel Insurance policy.
Yes, Tokio Marine Travel Insurance provides selected Covid-19 for Singapore residents, including medical expenses and trip cancellations or curtailments caused by the virus. However, it's important to note that cause for trip curtailment due to Covid-19 must result in serious sickness. Trip cancellation due to Covid-19 must result in serious sickness or compulsory quarantine. Coverage may vary depending on the plan and policy terms so it's important to review your policy wording.
To contact Tokio Marine Travel Insurance in Singapore, you can call their customer service hotline at +(65) 6327 2210 during office hours or email them at sg.travelhelp@allianz.com.
Coverage is available based on the geographical area selected at the time of purchase:
ASEAN includes Brunei Darussalam, Malaysia, Cambodia, Indonesia, Laos, Myanmar, Philippines, Thailand, and Vietnam.
Asia Pacific (APAC) includes all ASEAN countries, as well as Australia, Bangladesh, Bhutan, China (excluding Tibet), Fiji, Guam, Hong Kong, India, Japan, South Korea, Sri Lanka, Mongolia, Macau, Maldives, New Zealand, Pakistan, Papua New Guinea, Timor-Leste, Taiwan, and other Pacific nations.
Worldwide (excluding Canada & USA) includes all destinations worldwide (including Tibet), except the United States of America and Canada.
Worldwide (including Canada & USA) includes all destinations worldwide.
Important: This policy does not provide coverage for travel to Afghanistan, Bahrain, Congo, Democratic Republic of the Congo, Cuba, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Liberia, Nepal, North Korea, Oman, Palestine, Qatar, Russia, Saudi Arabia, Sudan, Syria, United Arab Emirates, Ukraine, Yemen, and any other sanctioned countries.
For the latest information on sanctioned countries, please refer to: https://www.customs.gov.sg
A Family Plan covers up to two adults and their dependent children travelling together under the same policy.
Each adult and dependent child must be named on the Certificate of Insurance to be eligible for coverage.
Please refer to the Policy Wording for the definition of a dependent child and details on how benefits are applied under a Family Plan.
An Annual Plan provides coverage for multiple journeys made during the period of insurance to the geographical area selected at the time of purchase.
Coverage is provided for an unlimited number of trips during the policy period, subject to a maximum duration of 90 consecutive days per journey.
Please refer to the Policy Wording for the full terms, conditions, limits, and exclusions applicable to the Annual Plan.
Your policy may be automatically extended if your return travel is delayed due to a covered event. Please note that coverage cannot be extended for pre-existing medical conditions, any new illnesses, injuries or medical symptoms that arise during your trip, or for any event that has occurred during your original coverage period and may give rise to a claim.
No, you do not need to submit your claim while you are still overseas. You can submit your claim after you return to Singapore. However, it is recommended to notify Tokio Marine as soon as possible about any incidents and to keep all relevant documentation and receipts to support your claim.
To submit a claim, please visit: https://apac.claims.booking.allianz-assistance.com/login-path
For claim enquiries, please contact:
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Phone: +65 6327 2215
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Email: sg.travelhelp@allianz.com
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The supporting documents required for a claim with Tokio Marine travel insurance may include:
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Medical reports and bills
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Police reports (in case of theft or loss)
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Travel documents such as flight tickets and itineraries
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Receipts for expenses incurred due to trip delays or cancellations
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Any other documents that can substantiate your claim.
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No, you do not need to be a Singaporean citizen or permanent resident to purchase Tokio Marine travel insurance in Singapore. However, to be eligible for coverage, you must be ordinarily resident in Singapore, purchase the policy in Singapore before your trip begins, and intend to return to Singapore after your trip. The departure date shown on your policy must also match the departure date stated in your travel itinerary.
If your trip is cancelled, interrupted, or delayed due to one or more of the covered reasons listed under the policy, Tokio Marine travel insurance may provide coverage for prepaid and non-refundable travel expenses. This includes reimbursement for flight cancellations, hotel bookings, and other travel-related expenses, subject to the applicable terms, conditions, limits, and exclusions. Trip cancellation cover for ‘unforeseen circumstances’ is not a covered reason under the policy. Please refer to your policy wording for full details of the coverage available for trip cancellation, interruption, and travel delay.
Yes, Tokio Marine Travel Insurance has age restrictions for coverage. Typically, the maximum age limit is 79 years old for certain plans. Check the specific policy documents or contact Tokio Marinefor detailed information on age limits and eligibility requirements.
No, you must purchase your travel insurance plan before departing Singapore to be eligible for coverage. Tokio Marine travel insurance must be bought while you are still in Singapore.
Tokio Marine Travel Insurance does not cover pre-existing medical conditions. It's important to review the policy documents carefully to understand the exclusions and limitations related to pre-existing conditions.
Yes, Tokio Marine Travel Smart provides limited coverage for certain natural disaster-related events. Depending on the circumstances, benefits may include eligible trip cancellation, trip disruption or travel delay expenses where a covered natural disaster affects your travel plans. Please refer to the policy wording for full terms, conditions and exclusions.
No. Losses arising directly or indirectly from war, acts of war, armed conflict, or military operations are not covered under the policy. Certain assistance services may also be limited or unavailable in affected areas. Please refer to the policy wording for the full terms, conditions, and exclusions.