Why choose GrabInsure Travel Insurance

Established in December 2024, GrabInsure is an insurance company which is part of the Grab group. We are dedicated to offering protection against life’s uncertainties for Singapore’s drivers and delivery partners. Our insurance products are created based on these 3 core values. Simplicity - We get it - insurance can seem complex. That's why we focus on making our products clear and our processes smooth. Affordability - Everyone should have access to insurance. Leveraging our digital and cost-effective structure, we're able to offer you protection at competitive rates. Transparency - We provide clear explanations about what our products cover, the terms and conditions. You'll know all costs upfront — we don't do hidden fees.

Cover Type

Single-Trip

Annual

Cover Type

Single-Trip

Annual Multi-trip

Where will you travel?

China

Dates of travel

Adults

Children

Your trip details

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Frequently asked questions about GrabInsure Travel Insurance

What is the maximum duration for a single trip under the Annual Multi-Trip policy?

The policy covers an unlimited number of overseas trips within the period of insurance, provided each individual trip does not exceed 90 consecutive days.
Are there any countries where I am not covered?

Yes, the policy does not provide any coverage for trips to, through, or within sanctioned or high-risk countries/regions,
including Afghanistan, Belarus, Cuba, Iran, Iraq, North Korea, Russia, Sudan, Syria, Yemen, and specific regions of Ukraine (Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhia).
Will I get a payout if my flight is delayed for less than six (6) hours?

Yes. Unlike many standard policies that require a 6-hour delay, we provide a payout of $50 for every two continuous hours of flight delay.
Does the policy cover domestic helpers?

Yes, we offer an optional Helper Extension that gives you an inconvenience & emergency payout to ensure you aren't out of pocket if the trip is disrupted or if there is a medical emergency.
What if I changed domestic helpers within the year?

Our Helper Extension is provided on an unnamed basis, meaning you don't need to manually update the policy if you hire a new helper during the policy year. You only need to provide their valid Work Permit at the time of a claim.
Can I cancel my trip for any reason?

Yes, we offer an optional Cancel for Any Reason cover that reimbursements up to 60% of non-refundable prepaid expenses if the trip is cancelled for reasons not covered by standard benefits. This must be purchased within 7 days of your initial trip deposit and the cancellation must occur more than 48 hours before departure.
What should I do if I need emergency assistance?

Please call our Emergency Assistance line at +65 6450 0300 for claims relating to Emergency Medical Evacuation & Repatriation, or if you need help with your stolen travel documents.
How do I make a claim?
To make a claim, simply visit here and follow the instructions. You must give notice of a claim as soon as possible, and in all cases within 30 days of the end of the trip. For theft or loss of property, you must also report it to local police or the relevant authority within 24 hours.
I have a travel insurance policy with another insurer. Can I claim from both policies?
We will not pay for any claim that is covered by another insurance policy, a medical service provider, a transport provider, or a hotel. We will only pay the difference (if any) between what is covered by the other provider and the total amount You are entitled to under this Policy.
If I cancel my policy, will I get a refund?
You can cancel the policy with seven days' written notice. A pro-rata refund will be provided for the unexpired period, provided no claims have been made or are pending. All refunds are subject to a fixed $25.00 administrative charge (plus GST).
If I select the Family Plan, how many children will be covered?
The Family Plan covers two adults and up to four dependent children on an unnamed basis.
I did not make this transaction. How can I submit a refund request?
If you don't recognise the transaction or believe you did not make it, you may submit a refund request Here

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