Amex Travel Insurance in Singapore Review (2020)
Amex My VoyageGuard Travel Insurance: Best for loss of frequent flyer points. Amex Travel Insurance offers three tier of Plans: Essential, Standard, Superior. Technically, it’s underwritten by Chubb and sold under the brand American Express My VoyageGuard. This is one of the few travel insurance plans on the market that covers loss of frequent flyer points. The current price for a basic travel plan starts from $16!
Pros
- Benefit payable for loss of frequent flyer points
- Winter Sports and Golf option
- Benefit payable for alternative travel due to Infectious Disease
Cons
- No cover for pre-existing medical conditions
- Ski Equipment must be owned by the Insured Person to qualify for Winter Sports benefit payout
- All Golf Equipment must belong, on loan, or entrusted to the Insured Person, and not hired or rented for payout under Golf Cover.
Loss of frequent flyer points benefit is one of the unique selling points of the Amex My VoyageGuard Travel Insurance.
| AMEX Travel Insurance - Product Summary |
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Loss of Frequent Flyer Points
If the Insured Person redeems an airline ticket (or other travel and/or accommodation expense) using frequent flyer points or similar reward points and the airline ticket (or other travel and/or accommodation expense) is subsequently cancelled and the loss of such points cannot be recovered from any other source, the Company will indemnify the Insured Person the retail price for that ticket (or other travel and/ or accommodation expense). |
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Emergency Medical Evacuation/ Repatriation
Emergency medical evacuation/ repatriation capped at $500,000 for Essential Plan and $1,000,000 for Standard Plan. Unlimited emergency medical evacuation and repatriation cover for Superior Plan. |
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Alternative Travel Due To Infectious Disease
If you are forced to cancel or reroute the Journey due to public health or travel advisory following an outbreak of Infectious Disease, the Company will indemnify the Insured Person in respect of Cancellation Expenses. |
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Home Guard
Whilst you are away, the Company will indemnify you for loss of or damage to Home Contents kept in your place of residence, arising out of any one of the insured perils. |
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Rental Vehicle Excess Cover
Amex will reimburse the Insured Person for any excess or deductible which
becomes legally liable to pay in respect of loss or damage to the rental vehicle
caused by an accident during the rental period. |
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Winter Sports Option
Whilst the Insured Person is on a Journey and sustains loss of or damage to his Ski Equipment, the Company will indemnify the Insured Person in respect of such loss up to the relevant Benefit amount. |
Table of Content
Exclusions
| Medical Exclusions | Trip Inconvenience Exclusions |
|---|---|
| Pre-existing conditions | Declared or undeclared war or any act of war, invasion, foreign enemy, civil war, rebellion, revolution, insurrection, military or usurped power |
| Travelling when medically unfit/ Travelling against Medical Practitioner’s advice | Travelling against advice of regulatory authorities/ Travelling to a country at war |
| Complication of pregnancy, childbirth, miscarriage (except miscarriage due to Bodily Injury) or abortion | Claims covered by other insurance |
| Intoxication by alcohol or drugs not prescribed by a Physician | Items taken/ destructed by customs or other officials |
| Any condition, which is or results from or is a complication of infection with Human Deficiency Syndrome (‘HIV’) | Loss, destruction or damage to any property arising from or any consequential loss directly or indirectly caused or contributed by or arising from ionizing radiations or contamination by radio activity from any nuclear fuel or from any nuclear waste from the combustion of nuclear fuel |
Types of Plan
Amex My VoyageGuard offers you three choices with its Essential, Standard and Superior plans. Each plan is offered for Single Trip Coverage, or Annual Coverage. For more details, please read the full list of benefits and exclusions in the policy wording.
Add-Ons/ Optional Cover (1) Winter Sports, (2) Golf
Essential Plan
Essential Plan stands out for featuring decent coverage for trip cancellation and baggage delay, as well as competitive medical coverage: Trip Cancellation benefit is capped at $5,000; Baggage Delay of $200 for every six hours of delay overseas capped at $800 and Emergency Medical Evacuation capped at $500,000. Loss of frequent flyer points benefit is capped at $5,000. Do note that Lifestyle cover (Home Guard, Rental Vehicle Excess, Rental Vehicle Return and Pet Cover) is not available for Essential Plan.Standard Plan
Amex My VoyageGuard Standard Plan features competitive coverage for trip cancellation and medical benefits: Trip Cancellation capped at $10,000; Baggage Delay of $200 for every six hours of delay overseas capped at $1,200 and $1,000,000 benefit limit for Emergency Medical Evacuation and Repatriation. Loss of frequent flyer points benefit is capped at $10,000. Lifestyle Cover (Home Guard, Rental Vehicle Excess, Rental Vehicle Return and Pet Cover) also apply for Standard Plan.Superior Plan
For the Superior Plan, Trip Cancellation capped at $20,000; Baggage Delay of $200 for every six hours of delay capped at $2,400 and no cap for Emergency Medical Evacuation and Repatriation. Loss of frequent flyer points benefit is capped at $20,000. There is provision of Lifestyle Cover (Home Guard, Rental Vehicle Excess, Rental Vehicle Return and Pet Cover) as well.Pricing
We look at pricing comparison across various plans (basic/ mid-tier/ top shelf) for both Single Trip and Annual Trip. Amex My VoyageGuard might not be the cheapest in the market but it makes up with above industry comprehensive coverage for the premium paid - coverage for loss of frequent flyer points, high overseas medical coverage, terrorism cover. We recommend Amex My VoyageGuard for air miles redemption travellers as well as those who want a more comprehensive coverage!
Basic Plan
| Amex My VoyageGuard Essential Plan | Industry Basic Plan Averages | |
|---|---|---|
| 1 week ASEAN | $33 | $26 |
| 1 week Asia | $42 | $32 |
| 1 week Worldwide | $77 | $46 |
| Annual ASEAN | $184 | $149 |
| Annual Asia | $198 | $208 |
| Annual Worldwide | $269 | 282 |
Mid-tier Plan
| Amex My VoyageGuard Standard Plan | Industry Mid-tier Plan Averages | |
|---|---|---|
| 1 week ASEAN | $47 | $33 |
| 1 week Asia | $51 | $41 |
| 1 week Worldwide | $84 | $59 |
| Annual ASEAN | $216 | $206 |
| Annual Asia | $250 | $242 |
| Annual Worldwide | $324 | $332 |
Top Shelf Plan
| Amex My VoyageGuard Superior Plan | Industry Top Shelf Plan Averages | |
|---|---|---|
| 1 week ASEAN | $44 | $47 |
| 1 week Asia | $57 | $58 |
| 1 week Worldwide | $85 | $80 |
| Annual ASEAN | $324 | $269 |
| Annual Asia | $348 | $310 |
| Annual Worldwide | $500 | $430 |
How to Claim
The Company will provide the Insured Person with forms for filing proof of claim. Submit a claim within 30 days to Claims Department
Adddress:138 Market Street #11-01, CapitaGreen, Singapore 048946
Customer Service: +65 6299 0922
24-Hour Emergency Assistance: +65 6836 2922
Adddress:138 Market Street #11-01, CapitaGreen, Singapore 048946
Customer Service: +65 6299 0922
24-Hour Emergency Assistance: +65 6836 2922
Looking for other travel insurance plans? Check out the Best Travel Insurance in Singapore 2020 or use our travel insurance comparison tool.
