MSIG Travel Insurance is a popular travel insurance provider in Singapore. The company offers three travel insurance plan tiers to cater to the needs of different types of travellers, including Standard, Elite, and Premier plans.
MSIG's travel insurance policies cover various travel-related risks, including medical emergencies, trip cancellations, trip delays, lost or damaged baggage, personal liability, and more. The policies are designed to provide comprehensive protection and help travellers travel with peace of mind.
The company also provides excellent customer service with a dedicated team of customer service representatives available to answer any questions or concerns.
MSIG's travel insurance policy covers trip cancellation due to COVID-19 related reasons, including being diagnosed with COVID-19 or being placed under quarantine.
If you need to cancel your trip, MSIG will reimburse you for any non-refundable travel expenses you have incurred, up to the limit specified in your policy.
Travel postponement: If you need to postpone your trip due to COVID-19 related reasons, such as being diagnosed with COVID-19 or being placed under quarantine, MSIG will cover any additional expenses you incur to change your travel plans, up to the limit specified in your policy.
Overseas medical expenses: If you become ill with COVID-19 while travelling overseas and require medical treatment, MSIG will cover your medical expenses, including hospitalisation, outpatient treatment, and prescribed medication, up to the limit specified in your policy.
Emergency medical evacuation and repatriation: If you become seriously ill with COVID-19 while travelling overseas and require emergency medical evacuation or repatriation, MSIG will cover the cost of these services up to the limit specified in your policy.
Overseas quarantine daily benefit: If you are quarantined overseas due to COVID-19, MSIG will provide a daily benefit to cover incidentals up to the limit specified in your policy.
Allows replacement of traveller reimbursement: MSIG travel insurance will compensate the policyholder for any additional travel expenses to make a one-time change of traveller due to the inability of the policyholder to travel to any insured event.
This feature is designed to provide flexibility to travellers who encounter unexpected circumstances, such as death, life-threatening illness or injury, prior to the trip.
However, it's important to note that the policy will end once this benefit is exercised, and the substitute traveller will need to purchase a new policy for the trip. It's always a good idea to read the policy documents carefully and contact MSIG if you have any questions.
If a travel agency or licensed operator becomes insolvent, MSIG Travel Insurance covers the loss of travel fares or deposits paid to the operator. This benefit is designed to protect travellers against financial losses due to the insolvency of a travel agency or operator.
However, it's important to note that the trip has to be cancelled due to the insolvency. It's always a good idea to read the policy documents carefully and contact MSIG if you have any questions.
24/7 emergency helpline: MSIG provides a 24/7 emergency helpline that policyholders can call for assistance in case of an emergency while travelling overseas. The helpline provides services such as consultation for medical assistance, emergency evacuation, and repatriation.
This benefit is designed to ensure that policyholders have access to timely and effective assistance in case of an emergency while travelling overseas. For travel and medical emergencies overseas, please call +65 6323 8288.
MSIG Travel Insurance in Singapore provides coverage for medical evacuation and repatriation in case of a medical emergency overseas, assisting policyholders and covering associated costs.
MSIG will reimburse emergency telephone charges incurred by the policyholder for calling MSIG's emergency assistance while travelling overseas.
For policyholders travelling overseas, MSIG Travel Insurance offers coverage and reimbursement for medical expenses, including those for medical consultations, hospitalisation, surgery, and medication.
MSIG Travel Insurance in Singapore provides coverage for accidental dental expenses incurred by policyholders while travelling overseas, including expenses for emergency dental treatment and X-rays.
Policyholders of MSIG Travel Insurance in Singapore can receive reimbursement for Traditional Chinese Medicine expenses incurred while travelling overseas, such as costs for acupuncture, herbal medicine, and TCM consultations.
If policyholders are hospitalised due to illness or injury while travelling overseas, MSIG Travel Insurance in Singapore provides a daily benefit as a hospitalisation allowance.
MSIG Travel Insurance in Singapore offers coverage for death or permanent disability caused by accidents while travelling overseas, providing a lump sum payment to policyholders or their beneficiaries.
MSIG Travel Insurance provides coverage for expenses incurred due to trip cancellations, disruptions, and postponements, including expenses for alternative travel arrangements.
If a policyholder misses a connecting flight due to a delay or cancellation of the initial flight, MSIG will pay a fixed compensation amount.
In case of a delay in the arrival of a policyholder's checked baggage, MSIG travel insurance in Singapore offers a fixed compensation to the insured person.
MSIG travel insurance provides coverage for loss, damage, or theft of personal baggage or belongings while travelling overseas.
Policyholders of MSIG Travel Insurance in Singapore are protected from legal liabilities and expenses due to accidental injury to a third party or damage to their property. This coverage may include legal fees, compensation for third-party claims, and other related expenses.
For policyholders engaging in adventurous activities while travelling overseas, MSIG travel insurance offers coverage and protection through its adventurous activities cover. This coverage may include medical treatment or emergency evacuation expenses due to injuries sustained during the activity.
Golfers travelling overseas can receive reimbursement for expenses incurred due to theft or accidental damage of their golfing equipment through MSIG's Golfer's cover. This may include expenses for the repair or replacement of damaged or stolen equipment.
Rental vehicle users travelling overseas are protected by MSIG Travel Insurance which offers reimbursement for rental vehicle excess. If the insured person cannot return a rental vehicle due to hospitalisation, MSIG will cover the costs of returning the rental vehicle to the nearest hire depot.
MSIG Travel Insurance in Singapore provides coverage and protection for the policyholder's home contents against loss or damage due to fire or burglary while they are away on their trip. This coverage may include expenses related to the repair or replacement of damaged or lost items."
Pet owners travelling overseas can receive reimbursement for a pet's continued stay at the pet hotel, kennel, or cattery due to delay in return to Singapore.
For individuals taking a single trip, MSIG offers a policy that provides comprehensive coverage for various travel risks, such as medical expenses, lost baggage, trip cancellations, and more. Policyholders can choose the coverage duration based on their trip length.
Frequent travellers can save money by choosing MSIG's annual multi-trip policy, which provides coverage for all trips taken within the policy period and as long as one trip is less than 90 days. This policy type also offers comprehensive coverage for various travel risks.
MSIG's family policy is designed for families travelling together and offers comprehensive coverage for the policyholder, spouse, and dependent children below 18 years old.
Covering your family members under a single policy can provide cost savings compared to purchasing individual policies for each member.
For groups of travellers, such as colleagues or friends, MSIG offers a group policy that covers various travel risks, including medical expenses, lost baggage, trip cancellations, and more.
Group policies are also applicable for families who are not able to purchase family plans.
This policy type can also provide cost savings compared to purchasing individual policies for each group member.
Contact MSIG travel insurance as soon as possible after the incident occurs. You may contact +65 6827 7660 during office hours for any general or claims-related queries or call MSIG Assist 24-hour hotline at +65 6323 8288 for any travel or medical emergencies you encounter overseas.
Do keep a copy of your policy number as you will need to provide the policyholder's name, ID, or policy number when you make a query.
Provide MSIG with all the necessary information about the incident and your policy. Gather all the details about the incident, any medical reports, police reports, and any other relevant information.
In situations involving a third party, note down their particulars and the nature of claim. Importantly, you should not admit liability or negotiate any form of settlement without MSIG's prior approval.
Complete and submit your claim through MSIG's online claim portal to receive faster reimbursement through cashless options such as PayNow or FAST. Make sure you provide all the necessary information and attach any supporting documents.
MSIG travel insurance is available for all Singapore residents with valid visa.
MSIG Travel Insurance has an automatic extension of cover for any covered reasons stated in the policy. It's always a good idea to review your policy and contact MSIG for any questions.
Travellers between the ages 18 to 100 can purchase single trip plans. For annual trip plans, policies must be purchased before reaching 70 years old, or 80 years old for policy renewal.
It's important to review the policy details carefully to understand the age limits and other eligibility criteria.
MSIG's cancellation policy for travel insurance may vary depending on the policy type and the terms and conditions of the policy. Typically, a single trip policy cannot be cancelled after the cover has started or if you made a claim. For an annual trip policy, a partial refund will be given depending on the remaining months of the policy, subject to certain conditions and exclusions.
It's important to review the policy details carefully to understand the cancellation policy and any associated fees or penalties.
Generally, MSIG travel insurance policies cover all countries and may exclude coverage for countries or regions that are under travel advisories or where war or civil unrest is present. It's essential to review the policy details carefully to understand the countries and regions that may be excluded from coverage.
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