Great TravelCare - Basic
Great TravelCare - Gold
Great TravelCare - Platinum
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Great Eastern Travel Insurance 

Looking for comprehensive and affordable travel insurance? Great Eastern TravelCare offers three flexible plans — Basic, Gold, and Platinum — designed to suit different trip styles and budgets. With worldwide medical coverage of up to unlimited amounts and robust trip cancellation benefits, you can travel with confidence. Families enjoy child coverage at no extra cost, and SingSaver customers can look forward to exclusive rewards.

 

Great Eastern TravelCare Basic Plan

  • Price: S$23.84 (Annual trip, worldwide, 1 year for 1 adult)
  • Medical coverage (overseas): S$100,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Trip cancellation coverage: S$2,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Loss/Damage of baggage coverage: S$2,500 (Annual trip, worldwide, 1 year for 1 adult)

 

Key features

  • Enjoy essential overseas medical coverage for peace of mind on your trips
  • Be protected against trip cancellations, delays, and disruptions
  • Receive compensation for baggage loss or delays during your journey
  • Access emergency medical evacuation and repatriation when needed
  • Simple and affordable option, ideal for short and fuss-free getaways

 

Plan highlights

    • Trip cancellation coverage: S$2,000 (Annual trip, worldwide, 1 year for 1 adult)
    • Loss/Damage of baggage coverage: S$2,500 (Annual trip, worldwide, 1 year for 1 adult)
  • Death & total and permanent disability: S$100,000 (Annual trip, worldwide, 1 year for 1 adult)
    • Medical coverage (overseas): S$100,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Medical coverage (in SG): S$5,000 (Annual trip, worldwide, 1 year for 1 adult)

 

Leisure activities

  • Not available under Basic Plan
  •  

 

Great Eastern TravelCare Gold Plan

  • Price: S$23.84 (Annual trip, worldwide, 1 year for 1 adult)
  • Medical coverage (overseas): S$500,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Trip cancellation coverage: S$10,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Loss/Damage of baggage coverage: S$5,000 (Annual trip, worldwide, 1 year for 1 adult)

 

Key features

  • Get higher medical coverage and stronger protection for longer trips
    Coverage for adventurous leisure activities like skiing or scuba diving included
  • Add-on option available for pre-existing medical conditions
  • Enhanced benefits for trip cancellations, travel delays, and baggage protection
  • A balanced choice for families and leisure travellers seeking broader coverage

 

Plan highlights

    • Trip cancellation coverage: S$10,000 (Annual trip, worldwide, 1 year for 1 adult)
    • Loss/Damage of baggage coverage: S$5,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Death & total and permanent disability: S$250,000 (Annual trip, worldwide, 1 year for 1 adult)
    • Medical coverage (overseas): S$500,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Medical coverage (in SG): S$15,000 (Annual trip, worldwide, 1 year for 1 adult)

 

Leisure activities

  • Artificial rock climbing
  • Bungee jumping
  • Hang-gliding
  • Helicopter or airplane rides for sightseeing
  • Hot-air balloon rides for sightseeing
  • Skydiving
  • All-Terrain Vehicle (ATV) rides
  • Jet-skiing
  • Paragliding
  • Parasailing
  • Zip-lining or zip-riding
  • Canoeing or white-water rafting
  • Mountaineering, hiking or trekking
  • Underwater activities involving breathing apparatus for diving
  • Winter Sports
  •  

 

Great Eastern TravelCare Platinum Plan

  • Price: S$23.84 (Annual trip, worldwide, 1 year for 1 adult)
  • Medical coverage (overseas): S$1,000,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Trip cancellation coverage: S$15,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Loss/Damage of baggage coverage: S$8,000 (Annual trip, worldwide, 1 year for 1 adult)

 

Key features

  • Highest level of overseas medical and travel protection under the plan
  • Comprehensive coverage for cancellations, delays, and disruptions
  • Includes cover for adventurous activities and sports equipment
  • Add-on option available for pre-existing conditions with extended limits
  • Best suited for frequent flyers and travellers heading to destinations with higher medical costs

 

Plan highlights

    • Trip cancellation coverage: S$15,000 (Annual trip, worldwide, 1 year for 1 adult)
    • Loss/Damage of baggage coverage: S$8,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Death & total and permanent disability: S$500,000 (Annual trip, worldwide, 1 year for 1 adult)
    • Medical coverage (overseas): S$1,000,000 (Annual trip, worldwide, 1 year for 1 adult)
  • Medical coverage (in SG): S$25,000 (Annual trip, worldwide, 1 year for 1 adult)

 

Leisure activities

  • Artificial rock climbing
  • Bungee jumping
  • Hang-gliding
  • Helicopter or airplane rides for sightseeing
  • Hot-air balloon rides for sightseeing
  • Skydiving
  • All-Terrain Vehicle (ATV) rides
  • Jet-skiing
  • Paragliding
  • Parasailing
  • Zip-lining or zip-riding
  • Canoeing or white-water rafting
  • Mountaineering, hiking or trekking
  • Underwater activities involving breathing apparatus for diving
  • Winter Sports
  •  

 

Why choose Great Eastern Travel Insurance

Great Eastern TravelCare is designed for leisure and business travellers who want dependable protection at competitive premiums. With three tiers — Basic, Gold, and Platinum — it offers strong overseas medical expense limits, solid travel inconvenience benefits, and optional coverage for pre-existing conditions under the higher-tier plans. 

 

Gold and Platinum plans also include adventurous activity cover, making it a versatile choice for families, frequent flyers, and those with more active itineraries.

 

Great Eastern Travel Insurance coverage details

Overseas medical expenses

  • Up to S$1,000,000 under the Platinum plan (S$500,000 under Basic, S$100,000 under Gold)
  • Covers hospitalisation, surgery, and necessary outpatient treatment while overseas
  • Includes accidental dental treatment up to S$500 (Platinum)
  •  

Trip cancellation and postponement

  • Up to S$15,000 for trip cancellation and S$3,000 for postponement (Platinum)
  • Covers illness, injury, or death of the insured or immediate family
  • “Cancel for Any Reason” add-on is not available under Great Eastern TravelCare

 

Emergency medical evacuation and repatriation

  • Up to S$1,000,000 under the Gold and Platinum plans (S$200,000 under Basic)
  • Covers evacuation to the nearest suitable medical facility or safe return to Singapore
  • Supported by 24/7 worldwide emergency assistance
  •  

Personal accident coverage

  • Up to S$500,000 lump sum payout under the Platinum plan
  • Covers accidental death or permanent disability sustained while overseas
  •  

Optional add-on coverage

Adventurous leisure activities

  • Included under Gold & Platinum plans (e.g., scuba diving, mountaineering, skiing, bungee jumping)
  • Up to S$1,000 (Platinum only) for loss or damage to sports gear
  •  

Jewellery loss

  • Covers up to S$1,000 (Platinum) and S$600 (Gold)
  • Not available under Basic plan
  •  

Terrorism

  • Up to S$200,000 for accidental death or permanent disability due to acts of terrorism (Platinum)
  •  

Pre-existing conditions

  • Available as an add-on (Gold & Platinum)
  • Covers up to S$200,000 in overseas medical expenses and emergency medical evacuation/repatriation
  •  

Pros and cons of Great Eastern Travel Insurance

Pros Cons
  • ✅ Up to S$200,000 overseas medical coverage (Platinum)
  • ✅ Emergency evacuation up to S$1,000,000 (Gold & Platinum)
  • ✅ Optional pre-existing condition cover (Gold & Platinum)
  • ✅ Adventure leisure activities included (Gold & Platinum)
  • ❌ Basic plan medical cover is only S$100,000
  • ❌ No unlimited medical coverage option
  • ❌ COVID-19 benefits not clearly stated
  • ❌ Lifestyle add-ons like rainfall/wedding cover not available

 

Great Eastern Travel Insurance compared to other insurance providers

Provider

Best for

Medical coverage (overseas)

Medical coverage (local)

Trip cancellation

Loss of baggage

Premium

GE TravelSmart (Gold) (Annual)

Longer or higher-cost trips

S$500,000

S$15,000

S$10,000

S$5,000

S$435.00

Singlife Travel Lite (Annual)

Affordable short trips

S$250,000

S$10,000

S$5,000

S$3,000

S$296.64

MSIG Standard Plan (Annual)

Balanced coverage with extras

S$250,000

S$25,000

S$5,000

S$3,000

S$372.75

Starr TraveLead Bronze Plan (Annual)

Emergency medical evacuation and repatriation

S$200,000

S$15,000

S$5,000

S$3,000

S$340.41

*All calculations are based on an annual trip, worldwide, 1 year for 1 adult.

 

Great Eastern stands out for its solid overseas medical coverage of up to S$200,000 and practical benefits like adventurous activity and sports equipment cover.

 

How to claim

  1. 1.  Prepare the necessary documents to validate your claim. These documents may include your travel itinerary, medical reports, police reports, receipts, and other relevant documents. 
  2. 2.  Go to the travel claims section on the Great Eastern website to download the travel insurance claim form. Fill in the necessary details, and submit the completed form and supporting documents to Great Eastern via email.
  3. 3.  Once your claim has been approved, you will receive your reimbursement via your chosen payment method.

 

Frequently asked questions about Great Eastern Travel Insurance

Can I purchase Great Eastern travel insurance if I am already overseas?

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No, Great Eastern travel insurance must be purchased prior to your departure from Singapore. It's important to secure your travel insurance before you begin your journey to ensure that you have coverage from the start of your trip.

What is the cancellation policy?

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You can cancel your policy before its coverage starts by notifying Great Eastern. A refund will be issued, subject to a S$25 administrative fee. Please note that no refund will be provided if the cancellation notice is received on or after your trip departure date.

What is the refund policy?

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If you cancel your policy before your trip departure date, you will be eligible for a refund, subject to a S$25 administrative fee. No refunds are available if you cancel on or after your trip departure date.

Can I extend my Great Eastern TravelCare policy while I am already overseas?

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For single-trip policies, you can extend your period of cover while travelling, provided no known circumstances or events may lead to a claim. Keep in mind that you may need to pay an additional premium.

Which countries are excluded from Great Eastern TravelCare coverage?

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Here are the list of countries not covered under Great Eastern TravelCare: 

  • Afghanistan
  • Belarus
  • Cuba
  • Democratic Republic of Congo
  • Iran
  • Libya
  • Liberia
  • North Korea
  • Russia
  • Somalia
  • South Sudan
  • Sudan
  • Syria
  • Yemen
  • Crimea
  • Donetsk, Luhansk, Kherson and Zaporizhzhia Region of Ukraine

Additionally, any country that the Ministry of Foreign Affairs of Singapore advises against travelling to will not be covered.

What does "Cancel For Any Reason" mean and what does it cover?

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If you purchase a Great Eastern TravelCare insurance plan within 30 days of your initial travel booking, you will be entitled to “Cancel For Any Reason” (CFAR) coverage for trip cancellation, postponement or shortening due to any reason.

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