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Singlife Travel Insurance Review: Compare and Find the Best Singlife Travel Insurance in Singapore 2024

Let’s find the most affordable Travel Insurance for your trip!

Coverage Type
Adults
Children
Family refers to at most 2 parents (insured person and legal spouse) and children below 18 years of age. Refer to insurer's brochure for specific definition of Family.

Singlife Travel Lite

SingSaver's Exclusive Offer
Best Deal Guarantee
Cancellation coverage
S$5,000

Medical Coverage (Overseas)
S$250,000

Bags & Belongings Coverage
S$3,000

Premium

S$ 22.54 (S$7.51/day)

25% offOriginal Price S$ 30.05

Singlife Travel Plus

SingSaver's Exclusive Offer
Best Deal Guarantee
Cancellation coverage
S$15,000

Medical Coverage (Overseas)
S$2,000,000

Bags & Belongings Coverage
S$5,000

Premium

S$ 31.95 (S$10.65/day)

25% offOriginal Price S$ 42.60

Singlife Travel Prestige

SingSaver's Exclusive Offer
Best Deal Guarantee
Cancellation coverage
S$20,000

Medical Coverage (Overseas)
Unlimited

Bags & Belongings Coverage
S$8,000

Premium

S$ 44.58 (S$14.86/day)

25% offOriginal Price S$ 59.44

Review of Singlife Travel Insurance

Singlife Travel Insurance offers comprehensive coverage for a range of benefits, including medical expenses, trip cancellations and interruptions for any reason, personal accident, personal liability and legal expenses, and more.

The policy is available in three different types: Individual Policy, Family Policy, and Group Policy. All types of policies except Group Policy can be purchased as Annual Multi-Trip Policies for frequent travellers.

 Its COVID-19 coverage and convenient claims experience make it a particularly attractive option in the current travel climate. With 24/7 emergency travel assistance, it is your reliable travel insurance provider that can give you a safety net you need to give you peace of mind during your trips overseas. 


Who Is Eligible for Singlife Travel Insurance?

To be eligible for a Singlife travel insurance policy, the following criteria must be met:

  • Possession of a valid NRIC or FIN.
  • A minimum age of 16 years at the time of policy purchase (applicable only to the policyholder).
  • Engagement in a round-trip journey originating and concluding in Singapore.
  • Adherence to travel recommendations, not going against the guidance of a qualified medical practitioner.
  • The trip should not be undertaken with the purpose of seeking medical treatment.
  • The policy must be acquired prior to departure from Singapore.

Key Benefits of Getting a Singlife Travel Insurance

Extensive Travel Inconvenience for Any Reasons

By availing of any Singlife Travel Insurance, you get extensive coverage for various travel inconveniences that may arise due to any reason, such as travel delays, trip cancellations, and baggage delay or loss. However, know that the coverage amount varies depending on the type of plan chosen.

Providing you with financial protection for flight delays and cancellations, among others, Singlife Travel Insurance lessens the impact of financial losses or additional expenses due to travel inconveniences.

Unlimited Medical Overseas Expenses Coverage

Get unlimited coverage for medical expenses incurred overseas due to sickness or injury while travelling under the Singlife travel insurance Prestige Plan. This coverage includes hospitalisation, medical treatment, and emergency medical evacuation.

 With unlimited medical coverage, you do not need to worry about reaching a maximum coverage limit for medical expenses incurred overseas. This benefit provides you with financial protection in case of unexpected medical emergencies that may cause significant financial losses. This travel insurance is a good option for those looking for travel insurance for pre-existing conditions so that they have peace of mind when travelling abroad.

Rainfall Protection

This benefit is a unique offering for Single-Trip Singlife Travel Insurance, which covers travel inconveniences due to heavy rainfall.

 Singlife will provide a payout of S$50 and up to a maximum of S$150 if your trip is affected by excessive rainfall greater than 6.4 mm for each full 24-hour period and if more than 50% of your trip duration is affected due to this rainfall level. This benefit can be helpful for travellers visiting destinations prone to heavy rainfall or monsoon seasons.

Comprehensive COVID-19 Coverage

When you purchase Singlife Travel Insurance, you receive comprehensive coverage for COVID-19-related medical expenses, trip cancellations, trip interruptions, and even provides overseas quarantine allowance.

 Singlife provides multiple travel insurance with COVID coverage with varying coverage amounts depending on the plan. This benefit is good for travellers concerned about the risks of COVID-19 while travelling and who want to ensure that they are protected in case of any COVID-19-related incidents.

Convenient Claims Experience Through PayNow

Singlife Travel Insurance ensures a convenient and hassle-free claims experience through PayNow. To make a claim, you can simply upload the necessary documents through the Singlife mobile app or website, wait for the assessment, and receive the claim amount directly to your bank account through PayNow.

 This provides a quick and easy claims process, which can be especially helpful for travellers who need to file a claim while on the go.

 If your claim is successful, you will receive your claim payout via PayNow within 3 business days.

Rental Vehicle Excess and Return Coverage

This overseas car insurance coverage protects against excess charges incurred due to loss or damage of the rental vehicle while travelling. Singlife Travel Insurance reimburses the excess amount charged by the rental car company, up to the maximum coverage amount of S$2,500 for its Prestige Plan.

 Additionally, this coverage also provides reimbursement for the return of the rental vehicle up to S$500 if the insured person is hospitalised and cannot return the vehicle due to an unforeseen accident, illness, or injury. This benefit can be helpful for travellers who rent cars while travelling.

Travel Assistant

For convenient travel-related assistance, Singlife Travel Insurance provides access to a travel assistance hotline in cases of emergency medical assistance, travel information and advisories, and lost passport or credit card assistance. The travel assistant is available 24/7 to all policyholders.

 For travellers unfamiliar with the destination or who require assistance while travelling, their travel assistant can be your reliable source for valuable information about the destination. They can also help you with travel arrangements, like hotel bookings and flight cancellations, and emergencies, like injuries or accidents.


Types of Travel Insurance Coverage Provided by Singlife

COVID-19 Medical Expenses & Trip Cancellations

With this coverage, you can get reimbursement for the medical expenses incurred due to COVID-19 while travelling, including hospitalisation and outpatient medical expenses.

 

This coverage is available under all Singlife travel insurance plans, and the maximum coverage amount is up to S$200,000. It also covers trip cancellations or postponements due to COVID-19 before the trip's commencement, and coverage amounts range from S$500 to S$2,000.

Overseas and Local Medical Expenses Coverage

Under this travel insurance coverage, you can receive a reimbursement for the medical expenses incurred while travelling overseas due to unforeseen accidents or illnesses. This includes hospitalisation expenses, outpatient medical expenses, and diagnostic tests.

 The overseas COVID coverage amount ranges from S$250,000 to an unlimited coverage amount, depending on your Singlife travel insurance plan type. If treatment was not sought overseas during the travel, Singlife covers local medical expenses within five days of return to Singapore. Additionally, Singlife will also cover follow-up medical treatment within 31 days of return to Singapore if initial treatment took place during the trip.

Overseas Medical Evacuation

This cover provides emergency medical evacuation to the nearest medical facility or return to Singapore for treatment. It is available for all plan types with varying amounts of coverage.

Overseas and Local Accidental Dental Expenses

This coverage offers reimbursement of accidental dental expenses incurred while travelling overseas. The maximum coverage amount is up to S$8,000.

Personal Accident Protection

The personal accident protection cover provides a safety net for death, permanent disability, and burns suffered due to an accident. This coverage is available under all plans, and the maximum coverage amount is up to S$500,000.

Personal Liability and Legal Expenses

With this cover, you have the financial support for any legal liability that involves accidental injury or death to others or damage to their property. This includes legal expenses and compensation payable to the third party. The maximum coverage amount is up to S$2,000,000.

Trip Inconvenience: Cancellations and Disruptions

This covers financial losses during cases of trip cancellations or disruptions due to unforeseen events such as illness, injury, or death to you or your immediate family members, travel companions, or business partners. Receive reimbursement of non-refundable trip expenses such as airfare, accommodation, and tour fees.

Travel Delays

Claim financial compensation for travel delays exceeding a specified number of hours due to the airline's or any licensed transport provider's fault. The compensation is payable for every consecutive 6-hour delay. The maximum coverage amount is up to S$2,000.

Personal Baggage Delay

This coverage provides compensation for the delay of checked-in baggage exceeding a specified number of hours due to the airline's fault. The compensation is payable for each consecutive 6-hour delay and the maximum coverage amount is up to S$2,000.

Loss/Damaged Personal Baggage or Personal Belongings

Get reimbursement for the loss or damage of your personal baggage or belongings while travelling. The maximum coverage amount is up to S$8,000.

Terrorism Coverage

This coverage serves as your financial protection against acts of terrorism that may result in trip cancellations or disruptions. You can receive up to S$500,0000 in coverage.

Rental Vehicle Excess and Return

This safeguards you against excess charges incurred due to loss or damage of the rental vehicle during road trips.

With this travel insurance coverage, you will be reimbursed the excess amount charged by the rental car company up to the maximum coverage amount of S$2,500. Singlife also covers costs for returning a rented vehicle in the event of hospitalisation due to injury or illness.


Optional Add-on Coverages

Winter Sports & Sporting Equipment

Singlife travel insurance offers add-on coverage for  winter sports protection. This includes sports such as skiing, snowboarding, and snowmobiling. It can also cover any accidental damage, loss, or theft of sporting equipment used for such activities.

 Moreover, this coverage includes equipment rental costs if the insured's equipment is lost, stolen, or damaged during the trip.

Adventure Water Sports & Sporting Equipment

This optional travel insurance coverage provides protection for adventure activities in the water, such as diving, water rafting, and kayaking. Singlife can also cover any accidental damage, loss, or theft of sporting equipment used for such activities. You can also get reimbursement for equipment rental costs if your equipment is lost, stolen, or damaged during the trip.

Overseas Wedding & Photoshoot

If you’re planning to travel for weddings or prenuptial photoshoots, Singlife offers optional coverage for unexpected costs due to the financial failure of pre-booked licensed wedding service providers. This add-on insurance coverage also includes loss of ceremonial attire or wedding accessories, marriage certificate, wedding photo album, and personal liability of invited guests.

Golfing & Golfing Equipment

This coverage provides protection for golfers travelling overseas to play golf.

 It covers any accidental damage, loss, or theft of golfing equipment during the trip and equipment rental costs incurred due to the loss or damage of the insured's golfing equipment. Singlife travel insurance also covers unused green fees due to injury or illness and is accompanied by a doctor's memo.


Free Extensions

Here are some of the complementary extensions provided by Singlife travel insurance plans:

Loss of Frequent Flyers Points

Singlife travel insurance offers full reimbursement for the retail value of flights, entertainment, or accommodations booked with frequent flyer points. However, the cancellations must occur due to insured events, assuming these points cannot be reclaimed from another source.

Disappearance

If a scheduled mode of transport disappears and the insured person's body is not found within one year, Singlife will presume the individual is legally deceased. Singlife will then offer accidental death compensation as outlined in Section 1a of the policy. This is contingent on beneficiaries agreeing to repay the sum should the insured be found alive.

Coverage for Drowning or Inhalation Injuries

Accidental deaths, permanent disabilities, or injuries caused by drowning, smoke, poisonous fumes, or gases are covered, excluding incidents resulting from deliberate actions by the insured.

Motorcycling Protection

Motorcycling incidents are covered provided safety measures are followed, including the use of a crash helmet, possession of a valid motorcycle licence by the driver, and non-participation in professional or competitive motorcycling events. But please do note that this does not cover personal liability while motorcycling.

Pregnancy or Childbirth Complications

Benefits are offered for travel disruptions due to pregnancy or childbirth complications, excluding pre-existing conditions, provided the expected delivery date is at least 12 weeks (or 16 weeks for multiple pregnancies) after the planned trip return.

Automatic Policy Extension

The policy automatically extends at no extra cost if public transport delays beyond your control or medical emergencies prevent you from returning before the policy expires. This includes continued medical coverage as necessary.

Comprehensive Terrorism Coverage (Aggregate)

Singlife travel insurance offers full terrorism-related claims coverage, defined to encompass any acts of violence or threats for political, religious, ideological, or similar motives, up to a specified aggregate limit.


Who Is Singlife’s Travel Insurance For?

Singlife offers a range of travel insurance plans designed to meet the varying needs of travellers, ensuring that everyone from budget-conscious individuals to those seeking extensive coverage can find a suitable option.

Singlife Travel Lite

Singlife Travel Lite is a perfect choice if you are seeking comprehensive yet cheap travel insurance. It is designed for those who prioritise both value and peace of mind during their journeys. If you want to prioritise essential coverage without breaking the bank, this plan covers key areas such as medical expenses, personal liability, and baggage loss.

 For reliable insurance at a lower cost, you can get what you need from this insurance plan. With Singlife Travel Lite, you can enjoy your trip knowing you're protected against unexpected events, all while keeping your travel expenses in check.

Singlife Travel Plus

For those who require a higher level of protection during their overseas trips, Singlife Travel Plus offers an enhanced insurance solution. This plan is especially beneficial if you are a frequent traveller, especially if you or your family embark on international vacations regularly. Singlife Travel Plus provides more comprehensive coverage, including higher limits for medical expenses, emergency evacuations, and coverage for a wider range of activities and unforeseen events. 

 Whether you need insurance for your solo trips or family travel insurance to cover dependents, this plan ensures that you have the extensive coverage needed to handle a variety of travel-related challenges. With Singlife Travel Plus, you can experience peace of mind and focus on enjoying your relaxing overseas vacations or fun family trips, knowing they have robust protection in place.

Singlife Travel Prestige

If you are a frequent international business traveller or an adventure seeker, Singlife Travel Insurance Prestige emerges as the premier choice. This plan comes with a broad array of benefits tailored to meet the high demands of global business engagements and extreme sports adventures. 

 Its unlimited international medical expense coverage is particularly invaluable, offering comprehensive medical care abroad to ensure that you face no delays or financial burdens due to health issues. Coverage also comes with COVID-19 related expenses and evacuation and medical expenses in high-risk or remote areas.

 Additionally, the plan’s significant personal accident coverage acts as a crucial safety net, addressing the increased risk of accidents during travel. You can also rely on Singlife's adept handling of travel disruptions so you can get swift resolutions and minimise the impact of delays on business activities.

 The plan's adaptability to travel changes is especially beneficial for business trips and solo travel, offering competitive benefits for delays and cancellations. This blend of comprehensive medical care, accident protection, and flexible coverage makes Singlife Travel Insurance Prestige an optimal solution for both business travellers and those pursuing adventure trips.


Singlife Travel Insurance Policies & Coverage Types Available

Single Trip Policy

This policy provides coverage for a single trip and is suitable for those who travel occasionally. It offers coverage for a range of benefits, including medical expenses, trip cancellations and interruptions, personal accidents, and more.

Annual Multi-Trip Policy

An annual multi-trip policy provides coverage for an unlimited number of trips within a 12-month period, with each trip not exceeding 90 days. Getting Singlife’s annual travel insurance is ideal for those who frequently travel for work or leisure and want to save time and money by not having to purchase a separate policy for each trip.

Family

Singlife’s family travel insurance policy provides coverage for a family of up to two adults and up to ten children under the age of 18 travelling together. It offers similar coverage benefits as the Individual Policy, with the added benefit of covering the entire family under one policy.

Group

A group travel insurance policy covers a group of 2 or more individuals travelling together. It offers similar coverage benefits as the individual policy, with the added benefit of covering the entire group under one policy, making it easier and more convenient to manage the coverage for everyone.


Singlife Travel Insurance Claims

Contact Singlife As Soon As Possible

To file a claim, you should contact Singlife as soon as reasonably possible by calling their customer service hotline at +65 6827 9933 during office hours or by submitting claims online.

 If you are overseas and facing an emergency situation, you may contact their 24/7 emergency claims assistance hotline at +65 6460 9391.

Prepare Supporting Documents

When making a claim, provide Singlife with all relevant information and documentation, such as your policy number, personal information, details of the incident, and any receipts or proof of loss that support your claim. Be as detailed as possible and provide accurate information to avoid delays in processing your claim.

Submit Claims Form

Submit your claims form with all the necessary supporting documents online or by mail.

Wait For Confirmation

After submitting your claim, Singlife will assess it and inform you of the outcome. This may involve further investigation or clarification of the circumstances surrounding the incident.


Frequently Asked Questions About Singlife Travel Insurance

How do I purchase Singlife travel insurance?

Purchasing Singlife travel insurance is a straightforward and convenient process, made accessible through Singsaver. To start, you'll need to browse through the available Singlife travel insurance plans on Singsaver's website, where you can compare the different coverage options and premiums to determine which plan best suits your requirements.

 Once you've selected your preferred plan, the next steps involve filling out a form with your personal information, such as your name, contact details, and any relevant medical history, as well as details about your upcoming trip. This includes your destination, the duration of your stay, and the dates of your travel. After providing this information, you'll proceed to the payment section, where you can securely complete the transaction online using a credit or debit card. 

 Upon successful payment, you'll receive your policy documents via email, confirming your coverage and providing you with all the necessary details about your Singlife travel insurance plan. 

Can I cancel my Singlife travel insurance policy?

Yes, you can cancel your Singlife travel insurance policy. Single-trip policies can only be cancelled by informing Singlife in writing. You may be entitled to a refund but subject to deductions and as long as you cancel it prior to your departure and no pre-travel claims have been made.

 For annual multi-trip policies, you can cancel within the free-look period of 14 days from the policy start date. You will be entitled to a full refund of the premium paid, provided that you have not travelled or made any claims.

Can I purchase Singlife travel insurance if I am not a Singaporean resident?

Yes, you can purchase Singlife travel insurance if you are not a Singaporean, as long as you are a Singapore resident. This inclusivity ensures that expatriates, permanent residents, and those holding various types of long-term passes can also benefit from the comprehensive coverage options that Singlife offers. Whether you're living, working, or studying in Singapore, as long as you have established residency, you are eligible to secure travel insurance for your trips abroad.

Can I purchase Singlife travel insurance if I have pre-existing medical conditions?

Yes, you can purchase Singlife Travel insurance if you have pre-existing medical conditions, but the policy will not cover any loss, damage, or liability directly or indirectly arising from any pre-existing medical condition.

 It is essential to read the policy wording carefully and understand the coverage exclusions before purchasing the policy.

Can I purchase Singlife travel insurance if I have already departed on my trip and need COVID-19 coverage?

Unfortunately, if you have already started your trip, you will not be able to purchase Singlife travel insurance for that particular journey. This is generally standard practice for travel insurance companies, ensuring that the coverage provided is clear and uncontested from the outset of your travels. 

 It's crucial for you to plan ahead and secure travel insurance in advance to enjoy the peace of mind and protection against unforeseen circumstances, including those related to COVID-19, while away from home.

What is the maximum length of coverage for Singlife travel insurance?

Singlife travel insurance offers flexible coverage durations to suit the needs of various travellers, with a maximum coverage period for any single trip set at 182 days. This extensive coverage period is ideal for those planning long vacations or extended business trips, ensuring that you can enjoy your journey with peace of mind. 

 If you frequently travel throughout the year, Singlife also provides an annual multi-trip policy option. This allows for multiple trips within the year, each covered up to 90 days, making it a perfect choice if you seek convenience and comprehensive protection without the need to purchase a new policy for every trip. 

Can I extend my Singlife travel insurance coverage if my trip is extended?

If you find yourself needing to extend your journey beyond the initial planned duration, Singlife offers the flexibility to extend your travel insurance coverage to accommodate the unexpected extension of your trip. To facilitate this, check your policy documents for specific conditions and guidelines regarding the automatic extension of coverage. You can also contact Singlife representatives to learn more.

Can I amend the start date on my travel policy?

You cannot directly modify the start date of your existing Singlife travel insurance policy. Instead, your current policy must be cancelled, and a new policy must be issued with the correct start date. To facilitate this, you should contact a representative as soon as you know your travel dates have changed, allowing ample time to adjust your coverage accordingly.

Are there any age limits?

Singlife’s travel insurance policies are designed to accommodate adult travellers with no upper age restriction for coverage, so this can be ideal for seniors as well. 

 For families opting for Singlife’s family travel insurance, they provide comprehensive insurance for children up to the age of 21. Additionally, coverage includes young adults under the age of 23, provided they are not married and are enrolled as full-time students in an accredited educational institution at the beginning of the trip.

How early should I purchase a single trip plan?

Should your travel plans involve advance payments or deposits for accommodations, flights, and other travel services, it's wise to secure your travel insurance soon after these financial commitments are made to safeguard against potential cancellation fees. Singlife Travel Plus and Travel Prestige plans provide comprehensive coverage for cancellations and changes in travel dates or times for any reason, ensuring you don't experience significant financial losses from travel-related issues. 

 To take advantage of this protection, we advise obtaining this level of insurance within a week of your initial payment or deposit.

Can I purchase Singlife travel insurance if I am already abroad?

No. To ensure you are fully covered by travel insurance, it is essential to purchase your Singlife policy before departing the country. This is to guarantee that any unforeseen events or emergencies occurring during your trip are eligible for insurance benefits right from the start.

Can I still get Singlife travel insurance if I’m travelling to more than one country?

Certainly. Your travel insurance policy extends coverage across all non-restricted nations within the designated travel zone of your choice. Singlife offers coverage across three main travel zones:

 ASEAN Zone: This includes Brunei Darussalam, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam.

 Asia, Australia, New Zealand Zone: In addition to ASEAN countries, this zone encompasses Australia, Bhutan, Hong Kong, India, Japan, Macau, Maldives, Mongolia, Nepal, New Zealand, People's Republic of China, South Korea, Sri Lanka, Taiwan, and Tibet.

 Worldwide Zone: Offers coverage for travels to any country around the globe, with the exception of Afghanistan, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan, and Syria, due to restrictions.

 For itineraries that span countries listed under both the Asia and Worldwide zones, it is advisable to opt for the Worldwide coverage to ensure your trip is fully protected.

If I'm travelling to multiple countries, but will be back in Singapore in between, can I still get Singlife travel insurance?

Under these circumstances, it may be more practical to get an annual multi-trip travel insurance policy. The reason being, coverage under a single-trip policy ceases once you return to Singapore. Therefore, opting for Singlife’s annual multi-trip plan tends to be a more cost-effective solution compared to purchasing multiple single-trip policies for frequent travellers. This approach ensures continuous coverage for all your trips throughout the year without the need to secure a new policy for each journey.

What is the difference between Travel Prestige, Travel Plus and Travel Lite?

The primary difference between Singlife's Travel Prestige, Travel Plus, and Travel Lite plans lies in the level of coverage and benefits offered. 

 Travel Prestige is the most comprehensive travel insurance plan, designed for those seeking the highest protection, including extensive medical coverage and additional perks. Travel Plus offers a balanced mix of coverage and affordability, suitable for frequent travellers who need solid protection but are mindful of costs. Travel Lite is tailored for budget-conscious travellers, providing essential coverage at a lower price point. 

 Each travel insurance plan caters to different needs, from basic protection to premium benefits, allowing you to choose the option that best fits your requirements and budget.

Am I covered for business travel?

Yes, Singlife travel insurance provides coverage for business travel, ensuring that you are protected against a range of travel-related issues, including trip cancellations, medical emergencies, and lost luggage. However, it's important to review the specific terms and coverage limits of your policy to ensure it aligns with your business travel needs, as certain activities or high-risk destinations may require additional coverage.

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