AIG Travel Insurance is a comprehensive travel insurance product that provides coverage for a wide range of travel-related risks, including medical emergencies, trip cancellations and interruptions, and more. AIG Travel Insurance is offered by American International Group, Inc. (AIG), a global insurance company with a strong reputation for quality products and services.
One of the key benefits of AIG Travel Insurance is its high medical coverage, which is one of the highest in the market. This gives travellers a peace of mind knowing they can receive medical care if they become sick or injured while travelling.
Highest medical coverage in the market: AIG Travel Insurance provides up to S$2,500,000 in medical coverage, one of the highest amounts available in the market. This coverage includes emergency medical treatment, hospitalisation, and medical evacuation.
Unlimited emergency medical evacuation and repatriation coverage: AIG Travel Insurance can offer unlimited emergency medical evacuation and repatriation coverage, which means there is no limit on the amount of coverage provided for emergency medical transportation.
Comprehensive COVID-19 coverage: AIG Travel Insurance's COVID-19 coverage includes up to S$250,000 for overseas emergency medical expenses and up to S$7,500 coverage for trip cancellation or curtailment due to COVID-19 related reasons. This coverage is available for both single-trip and annual multi-trip plans.
Coverage for loss of sporting equipment: AIG Travel Insurance offers coverage for lost, stolen, or accidental damage of sports and golfing equipment.
Annual multi-trip plan available for frequent travellers: AIG Travel Insurance's annual multi-trip plan is available for travellers who make multiple trips throughout the year, with coverage for up to 90 days per trip. This plan can provide cost savings and convenience for those who travel frequently.
24/7 global assistance hotline: AIG Travel Insurance provides a 24/7 global assistance hotline staffed by multilingual operators who can provide assistance with medical emergencies and other travel-related issues. Should you require any emergency assistance, you may contact their 24/7 hotline at +65 6733 2552
Responsive and reliable claims processing: AIG Travel Insurance has a reputation for responsive and reliable claims processing, with a dedicated claims team that aims to process claims as quickly and efficiently as possible.
Convenient AIG SG app access: AIG Travel Insurance's AIG SG app allows travellers to purchase policies, file claims, and access travel information on-the-go. The app also provides instant access to emergency assistance services, including the 24/7 global assistance hotline.
AIG offers coverage for COVID-19 medical expenses if you contract the virus while travelling. Additionally, if you need to cancel your trip due to being diagnosed with COVID-19, you may be eligible for trip cancellation coverage.
This coverage provides reimbursement for medical and other associated expenses incurred while travelling abroad or locally. The coverage amount varies depending on the plan selected, ranging from S$10,000 to S$2,500,000. Coverage includes costs such as hospitalisation, surgery, doctor's fees, emergency dental treatment, and medical evacuation if necessary.
AIG Travel Insurance provides emergency medical evacuation if necessary. The coverage amount ranges from S$50,000 to unlimited, depending on the plan selected. This coverage includes transportation to the nearest adequate medical facility or back home.
This coverage provides benefits for accidental death, dismemberment, or permanent disability that may occur during the trip. The coverage amount varies depending on the plan selected and can range from S$50,000 to S$600,000.
This coverage provides reimbursement for trip cancellation or interruption due to a natural disaster such as a typhoon or landslide. The coverage amount varies depending on the plan selected and can range from $5,000 to $15,000.
AIG Travel Insurance provides a 24/7 global assistance hotline that can assist with emergency medical situations, travel emergencies, or even general travel information. The hotline is available to all AIG policyholders.
This coverage provides reimbursement for trip cancellation or interruption due to unforeseen events such as serious illness, injury, death of the traveller or an immediate family member, natural disasters, or other covered reasons. The coverage amount varies depending on the plan selected and can range from $5,000 to $15,000.
AIG Travel Insurance compensates you for a flight delay of a minimum of 6 consecutive hours (S$100 for every 6 hours). The capped claim amount varies depending on the plan selected and can range from S$200 to S$3,000.
AIG Travel Insurance provides coverage if your baggage is delayed at your destination airport at S$200 for every 6 consecutive hours. The capped claim amount varies depending on the plan selected and can range up to S$1,600.
This coverage provides reimbursement for loss or damage to personal baggage or belongings during the trip. The capped claim amount varies depending on the plan selected and can range from $3,000 to $10,000.
This coverage provides reimbursement for trip cancellation and interruption due to a terrorist act. The coverage amount varies depending on the plan selected and can range from $5,000 to $15,000.
Single Trip Policy: This policy provides coverage for a single trip, which can last up to a maximum of 182 days. The coverage can include medical expenses, trip cancellations and interruptions, and other travel-related risks.
Annual Multi-Trip Policy: This policy covers multiple trips taken within a year. It's best suited for travellers who take multiple trips a year without the hassle of purchasing a plan for every trip. Coverage includes medical expenses, trip cancellations and interruptions, and other travel-related risks.
Family Policy: This policy provides coverage for a family, including the spouse and dependent children. The coverage can include medical expenses, trip cancellations and interruptions, and other travel-related risks.
Group Policy: This policy provides coverage for a group of travellers, such as employees on a business trip or a group of friends travelling together, for a maximum of 5 persons. The coverage can include medical expenses, trip cancellations and interruptions, and other travel-related risks.
Contact AIG Travel Insurance: The first step is to contact AIG Travel Insurance as soon as possible after the incident. You can do this by calling their travel claims contact number at +65 6224 3698 during office hours. Prepare your policy number and details of the incident.
Provide documentation: AIG Travel Insurance will likely ask you to provide documentation to support your claim, such as police reports, medical reports, or receipts. Make sure to keep all relevant documents organized and easily accessible.
Submit your claim: You can submit your claim online through AIG Travel Insurance's online portal or by mail within 30 days after the occurrence. Make sure to include all necessary documentation and provide as much detail as possible about the incident.
AIG Travel Insurance will review your claim and may request additional information or documentation. You will be notified of your claim status by email or post. Alternatively, you may also call their travel claims enquiries hotline at +65 6224 3698 to check on your claim.
Yes, you can cancel your AIG travel insurance policy. However, the refund policy may vary based on the specific policy you purchased and the reason for cancellation. It's important to review your policy terms and conditions for more information on cancellation and refund policies.
Yes, you may be able to extend your AIG travel insurance coverage if your trip is extended. However, the ability to extend your coverage and the process for doing so may vary based on the specific policy you purchased. It's important to review your policy terms and conditions for more information on coverage extensions.
You can purchase AIG travel insurance online through SingSaver. It's important to review the policy terms and conditions before purchasing to ensure the policy meets your needs.
The maximum coverage period per trip for annual multi-trip policies is 90 days and 182 days for single-trip policies.
AIG does not require policyholders to be fully vaccinated to be eligible for Travel Guard Direct plans. However, travel restrictions and requirements may vary based on your destination and vaccination status. It's important to review the latest travel advisories and requirements for your destination before purchasing travel insurance.
You should submit your travel insurance claims after the incident that caused the claim as soon as possible and no later than 30 days.
The time it takes to process your travel insurance claim may vary for each claim. AIG strives to process claims as quickly and efficiently as possible. However, the complexity of the claim, the need for additional information, and other factors may impact the processing time. It's important to review the policy terms and conditions for more information on claims processing.
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