Compare and Find the Best Allianz Travel Insurance in Singapore 2023

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Coverage Type

Review of Allianz Travel

Allianz Travel Insurance is a reliable company offering competitive travel insurance plans starting from S$36. Available in Bronze, Silver, and Platinum plans, they are ideal for travellers looking for comprehensive medical coverage and peace of mind.

Purchasing their Platinum plan entitles you to up to S$1 million in emergency medical and dental expenses, up to S$15,000 for trip cancellation and interruption due to COVID-19, and up to S$2,000 for trip delays of at least six hours, with daily limit of up to S$400.

With 24/7 emergency assistance, Allianz ensures that travellers are protected against unexpected events during their trip.

Types of Coverage Provided by Allianz Travel Insurance

Allianz Travel Insurance offers a range of coverage options for travellers who are Singapore residents, including trip cancellation, travel delay, baggage loss or damage, emergency medical treatment, and personal accident coverage.

Travel Delay

Travel Delay: Provides reimbursement for travel delay of up to S$2,000 with daily limit of up to S$400.

Trip Cancellation & Interruption

Trip Cancellation & Interruption: Coverage for non-refundable trip expenses in case of cancellation or interruption due to insured events.

Travel Accident

Travel Accident: Coverage for accident during a trip that causes death or permanent disability.

Emergency Medical

Emergency Medical: Coverage for medical expenses incurred during a trip.

Emergency Medical Transportation

Emergency Medical Transportation: Coverage for emergency medical evacuation to a suitable medical facility.

Baggage Loss/ Damage/ Delay

Baggage Loss/ Damage/ Delay: Coverage for personal items and baggage loss, damage, or delay during your travel.

Enhanced Covid-19 Benefits

Enhanced Covid-19 Benefits: Coverage for Covid-19 related medical expenses and trip cancellation/interruption

Terrorism Coverage

Terrorism Coverage: Coverage for trip cancellation/interruption due to a terrorist event within 30 days of departure date.

24/7 Emergency Assistance

24/7 Emergency Assistance: Emergency assistance hotline available 24/7 in case of an emergency

Unlimited Coverage for Emergency Medical Evacuation & Repatriation

Unlimited Coverage for Emergency Medical Evacuation & Repatriation: Unlimited coverage for emergency medical evacuation or repatriation

Sports, Cruise & Replacement Assistance

Sports, Cruise & Replacement Coverage: Reimbursement for cruise-related incidents, repair or replacement cost of sporting equipment, and replacement cost of lost passport and visa.

Rental Car Damage & Theft

Rental Car Damage & Theft: Coverage for excess due to rental car damage or theft

Pre-existing Medical Conditions

Pre-existing Medical Conditions: No coverage for pre-existing medical conditions

Best Allianz Travel Insurance Plans Comparison

Key Benefits

Epidemic Coverage

Allianz Travel Insurance offers travellers epidemic coverage that protects against losses incurred due to a covered epidemic. This benefit covers non-refundable trip costs, trip interruption, and emergency medical expenses.

The coverage is subject to policy terms and conditions and requires the World Health Organization or local government authority to declare the epidemic a public health emergency. This benefit provides an extra layer of protection for travellers concerned about the potential impact of an epidemic on their travel plans.

24-Hr Hotline Assistance

Allianz Travel Insurance provides a 24-hour hotline assistance service for travellers from Singapore. This service offers immediate support and assistance for emergencies that may arise during a trip, such as medical emergencies, lost or stolen passports/visas, or unexpected travel delays, such as the inability to travel back to Singapore.

Access to a 24-hour hotline assistance service can provide travellers with peace of mind while on their trip, knowing that they have immediate support in the event of an emergency.

Pros & Cons


  • Allianz Travel Insurance provides a wide range of coverage to meet the needs of different travellers, including epidemic coverage and 24-hour hotline assistance.
  • Allianz Travel Insurance is a reputable insurance provider with a strong global presence, giving travellers confidence in their purchased coverage.
  • Convenient claims submission
  • COVID-19 coverage
  • 24/7 emergency assistance
  • Unlimited coverage for emergency medical evacuation and repatriation
  • Cruise and sports-related replacement expense coverage
  • Trip interruption or cancellation coverage
  • Liability for harm or damage you accidentally cause
  • Automatic extension of cover
  • Cancel within 14 days of policy purchase for a full refund


  • The cost of Allianz Travel Insurance may be higher than other travel insurance providers, particularly for those who require more extensive coverage options.
  • No coverage for pre-existing conditions
  • No coverage for participation in or training for any sporting competition during the trip
  • No coverage for travel against prohibitions/acts/travel alerts/bulletins by any government or public authority
  • No coverage for normal, complication-free pregnancy-related events

Travel Insurance Claims

If you need to make a travel insurance claim with Allianz Travel Insurance, you can follow these steps:

Contact the 24- Hour Hotline

Contact the 24-hour hotline assistance service as soon as possible to report the claim and receive guidance on the next steps. You can reach the hotline at +65 6327 2215 for assistance.

Gather Your Documents

Gather all necessary documents and evidence to support your claim, such as medical records, police reports, or receipts for expenses related to the claim.

Submit Your Claims and Documents

Submit your claim through the Allianz Travel Insurance online claim portal. If you're having difficulties submitting your claims through the online portal, you can email or call +65 6327 2210 for assistance.

Wait for Allianz Travel to Review Your Claims

Wait for the claims team to review your claim and provide you with a decision on your coverage. It is important to note that the claims process may vary depending on the nature and complexity of the claim.

It is recommended that you review your policy carefully and contact Allianz Travel Insurance's customer service team if you have any questions or concerns regarding the claims process.

Allianz Travel Insurance Single Trip vs Multi-trip

Allianz Travel Insurance offers both single-trip and annual multi-trip policies to meet the needs of Singapore-resident travellers. When deciding between a single-trip and multi-trip policy, it is important to consider the number of trips you plan to take, the length of those trips, and the level of coverage you require.

With different tiered options, travellers can choose the policy that best meets their needs.

Single Trip

Single-trip policies are designed for travellers who plan to take one trip for a specific period of time. This policy covers the traveller before, during, and after their trip.

Single-trip policies have options for different levels of coverage amounts to fit the needs of all kinds of travellers.


Multi-trip policies are designed for travellers who plan to take multiple trips throughout the year. This policy covers the traveller for a year and provides coverage for all of the trips taken during that time, with a maximum of 90 days per trip. Multi-trip policies can be a cost-effective option for frequent travellers, as they can provide coverage for multiple trips without the need to purchase a new policy each time.


How do I cancel my Allianz Travel Insurance policy?

To cancel your Allianz Travel Insurance policy, contact Allianz's customer service hotline at +65 6327 2210 or email them at You will need to provide your policy number and reason for cancellation.

Am I eligible for a refund when I cancel my Allianz Travel Insurance policy?

You may cancel your Allianz Travel Insurance policy within 14 days after you are issued with a Certificate of Insurance and will be given a full refund of the premium you have paid, provided you have not started your trip and you do not wish to make a claim or exercise any other right under the policy.

After the 14-day cooling-off period, you can still cancel your policy, but we will not refund any part of your premium. You may need to provide supporting documents to prove your reason for cancellation. It is best to contact Allianz's customer service for more information.

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