Sompo Travel Insurance is a comprehensive insurance policy designed to protect travellers from unexpected events that may occur during their trips. The policy offers coverage for medical expenses, trip cancellations or interruptions, travel delays, and other travel-related incidents.
Sompo Travel Insurance offers multiple plans to cater to different travel needs and budgets. One of the notable features of Sompo Travel Insurance is its COVID-19 coverage, which includes medical expenses and trip cancellations or interruptions caused by COVID-19-related issues.
Sompo Travel Insurance offers a range of coverage options to provide peace of mind for travellers. The coverage includes travel cancellations, inconveniences, disruptions, and delay, loss, damage, and delay of personal baggages, insolvency of travel agency, medical expenses overseas and in Singapore, personal accident, personal liability, and full terrorism cover.
These coverage options ensure that policyholders are well-protected during their travels, from unexpected events such as illnesses, injuries, or natural disasters, to loss or damage of personal belongings, and even acts of terrorism.
This coverage provides reimbursement for expenses incurred due to trip cancellations or interruptions caused by unexpected events such as serious illness, injury, or death of a family member, or natural disasters. It also covers travel inconveniences such as flight delays, missed connections, and lost or stolen travel documents.
The coverage typically includes reimbursement for expenses such as unused prepaid travel expenses and emergency medical expenses. The coverage can also provide cash benefits as compensation for insured events like flights and baggage delays, as well as missed connection.
Sompo travel insurance provides reimbursement for loss or damage of luggage, including personal belongings, during a trip. The coverage typically includes reimbursement for expenses such as the cost of replacing lost or stolen items and the cost of repairing damaged items. In the event of baggage delays, Sompo travel insurance provides a cash benefit for every 6 hours of delay.
Sompo travel insurance provides protection in case of the insolvency of the travel agency or tour operator that you have booked your trip with. The coverage typically includes reimbursement of unused prepaid expenses which the travel agency or tour operator cannot refund due to its inability to fulfill its contractual obligations.
Sompo travel insurance provides reimbursement for medical expenses incurred overseas due to unexpected illness or injury, including hospitalisation, surgery, and emergency medical evacuation. It also covers medical expenses incurred in Singapore if the policyholder requires medical treatment within two days of returning to Singapore from injuries or illnesses occurring during the trip.
The coverage typically includes reimbursement for expenses such as medical consultation fees, diagnostic tests, medication, and hospitalisation expenses.
This coverage provides a lump sum payment in case of accidental death or permanent disability caused by an accident which occurred during the trip. This coverage provides compensation for the loss of income should the insured person suffer such a tragic incident.
Sompo travel insurance provides protection in case of legal liability for accidental bodily injury or property damage caused to third parties during the trip. The coverage typically includes reimbursement for expenses such as legal fees, compensation to third parties, and damages to property.
This coverage provides protection in case of terrorism-related incidents during the trip, including acts of terrorism, sabotage, and hijacking. The coverage typically includes reimbursement for expenses such as medical and hospitalisation expenses, unused prepaid flight or accomodation expenses, and the cost of returning home early if necessary.
Sompo Travel COVID-19 Insurance offers two plans with different levels of coverage — the Essential Plan offers relatively basic coverage while the Superior Plan provides more comprehensive coverage.
|Plan Type||COVID-19 Medical Expenses Overseas||COVID-19 Emergency Medical Evacuation||COVID-19 Trip Cancellation Or Postponement Benefit||COVID-19 Overseas Quarantine Allowance/ Hospital Income|
|Essential Plan||S$100,000||S$2,000||S$100,000||S$50 per day, up to S$700|
|Superior Plan||S$200,000||S$4,000||S$200,000||S$100 per day, up to S$1,400|
Sompo travel insurance provides protection for medical expenses incurred due to COVID-19 while travelling overseas. If you are officially diagnosed with or test positive for COVID-19 and will require medical care, your policy entitles you for reimbursement for hospitalisation, ambulance, specialist, medical equipment, and emergency medical evacuation costs.
Policyholders can seek medical treatment at any licensed medical facility or hospital, and the policy will reimburse the covered medical expenses, subject to the policy terms and conditions.
This coverage provides protection for trip cancellations, postponements, and disruptions caused by COVID-19. If you are diagnosed by a doctor with or test positive for COVID-19 within 30 days prior to departure, you will be entitled to compensation of irrecoverable prepaid expenses.
The policy will reimburse the non-refundable travel expenses, such as flights, accommodations, cancellation fees to travel agencies, up to the maximum benefit limit stated in your policy.
If you choose to postpone your trip instead of cancel it, you may be reimbursed the administrative expenses for rescheduling your transport and accommodation according to the benefit limit of your plan.
Sompo travel insurance provides protection for emergency medical evacuation and repatriation due to COVID-19. If you becomes seriously ill due to COVID-19 while travelling overseas and in a life-threatening condition that is deemed medically necessary to be moved into a suitable treatment facility or to Singapore, your policy will cover the cost of transportation to the nearest suitable medical facility or back to Singapore.
This coverage provides a daily allowance during the quarantine period due to COVID-19 while travelling overseas. For each consecutive full day of quarantine due to COVID-19, this coverage provides up to $100 of cash benefit.
Sompo travel insurance provides a daily allowance for hospitalisation due to COVID-19 while travelling overseas. If you need to be hospitalized due to COVID-19 while travelling overseas, Sompo travel insurance will pay a cash benefit for each full day of hospitalisation, up to the maximum benefit limit stated in the policy.
This coverage is designed to help cover the additional expenses that may be incurred due to a longer stay in the hospital.
The Sompo Assist Program is a service provided by Sompo Travel Insurance that offers a range of travel and medical assistance services to support travellers during their trip.
These services include medical assistance for emergencies, travel assistance for visa requirements, personal assistance for lost documents and luggage, and emergency medical assistance for unexpected serious illnesses or injuries.
This program is available to Sompo Travel Insurance policyholders and can be accessed through a dedicated hotline at +65 6532 2522, providing travellers with peace of mind knowing that they have access to assistance and support in case of unforeseen circumstances.
While Sompo Travel Insurance Singapore provides comprehensive coverage for travellers, there are certain exclusions that policyholders should be aware of. Some notable exclusions include:
Travelling in, to or through Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Somalia,
Sudan and Syria.
Any medical complications and expenses related to pregnancy, childbirth, or abortion are typically not covered, unless it is a medical emergency.
Activities such as extreme sports or adventure activities like bungee jumping, skydiving, and rock climbing are often excluded from coverage.
Making a claim with Sompo Travel Insurance is a straightforward process that involves the following steps:
Before submitting a claim, you must gather all necessary documents to support your claim, such as proof of travel, policy number, claimant personal information, receipts, medical reports, police reports, and travel documents. You can find a list of required documents on Sompo Insurance's website or policy documents.
You can submit your claim online by filling out the claim form available on Sompo Insurance's website or through the customer portal. You will need to provide details such as your policy number, travel dates, incident details, and supporting documents. You can also submit your claim via email or mail if you prefer.
After submitting your claim, you will receive an acknowledgement email from Sompo Insurance, confirming receipt of your claim. The email will include your claim number and the contact details of your claims officer.
After receiving all the required documents, Sompo Insurance will typically take 10 working days to process your claim. However, it will take longer if further investigation or documentation is required.
Upon processing and approving your claim, you will then receive reimbursement for the eligible expenses via PayNow.
Yes, you can extend your Sompo travel insurance coverage. However, you must request the extension before your policy expiry date, and it's subject to approval by Sompo Insurance.
You can contact Sompo Insurance's customer service to request an extension of your policy period. You will need to provide details such as your policy number, travel dates, and reason for extension.
No, Sompo Travel Insurance's COVID-19 coverage applies to all eligible customers, regardless of vaccination status.
No, you can submit your claim after returning to Singapore. However, it's recommended that you file your claim as soon as possible after the incident to expedite the claim process, or within 30 days of your arrival back in Singapore.
The required supporting documents may vary depending on the type of claim being filed. However, common documents include medical reports, receipts, police reports, written confirmation from the carrier and travel documents.
No, Sompo Travel Insurance is available to all eligible travellers who are residents of Singapore, as long as the policy is purchased in Singapore prior to their departure.
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