How Do You Become a Travel Agent in Singapore: Turn Your Love for Travel into a Career

Have you ever dreamed of turning your love for travel into a rewarding career?

Becoming a travel agent is the perfect way to combine your passion for exploring the world with helping others in Singapore plan unforgettable vacations.

Whether you're a travel enthusiast or someone seeking a fulfilling career, this guide summarises everything you need to know about becoming a travel agent in Singapore.

Ready to dive into the details? Let’s embark on this exciting journey together!

Why become a travel agent in Singapore?

Becoming a travel agent is never a boring job—it's a lifestyle that combines perks, passion, and purpose.

Think about getting travel perks that most people only dream about. As a travel agent, you can get special discounts on flights, hotels, and tours. You could also get cheaper stays at fancy hotels or snag deals on plane tickets that are just for people in the business, making your own travels way more affordable.

Plus, if you get excited about planning trips, finding awesome deals, and discovering cool hidden spots, then being a travel agent might be perfect for you. You get to turn your love for travel into helping other people have amazing vacations.

More importantly, you can enjoy doing what you love while helping fellow travellers plan for their trip. Do you know how many travellers dread the logistics of holiday planning? As a travel agent, you’ll get paid to take this stress off their shoulders, ensuring seamless and enjoyable experiences during their trip.

>> Learn more: List of travel essentials you can’t miss

Find a travel-related programme

While one will need to hold a valid Travel Agent License, there is no mandatory degree to become a travel agent in Singapore. Enrolling in courses related to travel and tourism, hospitality, or business can provide you with a strong foundation to excel in this field.

These programmes will equip you with the necessary knowledge and skills, such as itinerary planning, customer service, and an understanding of the travel industry’s inner workings. They can also give you valuable insights into managing logistics, marketing travel services, and building connections with suppliers.

For aspiring travel agents in Singapore, several reputable institutions offer specialised programmes tailored to the industry’s needs. Below are some of the top options:

• Temasek Polytechnic – Diploma in Hospitality & Tourism Management

• Singapore Institute of Technology (SIT) – Hospitality Business

• Private academies like TMC Academy

Becoming a certified travel agent not only enhances your credibility but also ensures compliance with industry regulations and standards. 

In Singapore, the Travel Agents Act 1975 governs the operation of travel agencies, requiring agents to meet specific requirements to legally offer travel-related services. This legislation is designed to protect consumers and maintain high standards within the travel industry.

Obtaining recognised certifications and accreditations is thus an essential step for travel agents in Singapore. These credentials validate your expertise and grant you access to exclusive industry tools and networks. 

Some of the key certifications and licenses aspiring travel agents in Singapore should consider are:

• Niche License: For Singapore-focused tour operators, limited to local tours without accommodation, requiring a minimum financial standing of S$50,000.

• General License: For travel agencies offering broader services beyond Singapore-only tours, including accommodation, with a higher financial requirement of S$100,000.

• ACRA Registration: Prior to applying for a travel agent license, businesses must first complete registration with Singapore's Accounting & Corporate Regulatory Authority (ACRA).

• International Air Transport Association (IATA), which provides travel agents with global recognition, access to airline members, streamlined ticketing and payment systems, and ensures compliance with industry standards for enhanced consumer confidence.

• CruiseSafe Certification: Developed by the Singapore Tourism Board (STB) in collaboration with the industry, CruiseSafe ensures cruise lines adhere to rigorous global health and safety standards, establishing Singapore as a pioneer in cruise line certification.

Before applying, ensure all relevant individuals associated with the business meet the suitability criteria. The criteria include:

• Sole proprietors in the case of sole proprietorships or a partner in partnerships.

• Executive committee members for unincorporated associations.

• Directors or officers in managerial positions for companies, limited liability partnerships, or other corporate entities.

Application requirements

1. Business Registration:

• Register your business with the Accounting & Corporate Regulatory Authority (ACRA) under the travel agent category.

• Ensure a minimum paid-up capital and net worth of S$50,000 for Niche Licences or S$100,000 for General Licences.

2. Key Executive Appointment:

• Nominate a Key Executive (preferably a director or someone with managerial travel industry experience) to oversee operations.

3. Contact and Location Setup:

• Establish a dedicated email address for the business.

• Specify a valid operating address for conducting the travel agent business.

Application process

1. Submit Online Application:

• Apply via the Travel Agents and Tourist Guides Licensing System (TRUST).

2. Pay Application Fee:

• A non-refundable application fee of S$200 is payable to the Singapore Tourism Board (STB) during submission.

3. Approval and Licence Issuance:

• Upon approval, pay a licence fee of S$400 to receive your electronic licence.

• Your business details will be listed in the Travel Agent Directory on TRUST.

The application process takes up to 10 working days if all the required documents and information are correctly submitted.

>> Learn more: Top 10 travel agencies in Singapore

Save money as a travel agent

Once you’ve become a certified travel agent, you can start your adventure in the industry. If you’re an avid traveller, this career path can be incredibly rewarding, offering you exclusive discounts and access to premium travel experiences.

Discounted rates for hotels and airlines

Travel agents often gain access to exclusive discounts at iconic hotels like Raffles Hotel and Shangri-La. Airlines such as Singapore Airlines also offer agent-only fare reductions.

Getting access to luxury programmes

Top-tier programmes from Hilton, Marriott STARS & Luminous, and Accor Travel Professionals grant agents perks like room upgrades, discounted rates, spa credits, and VIP treatment. High-end properties in Singapore, including Raffles and Shangri-la, extend similar benefits to agents.

>> Learn more: Travel hacks to save your money

Earn money as a travel agent in Singapore

Becoming a travel agent isn't just about enjoying personal travel perks—it can also be a great way to generate income. 

In this customer-oriented business, building strong client relationships and being confident in sales are essential skills for success. Training programmes like the ones mentioned earlier can equip you with the expertise to manage bookings and operate a thriving business.

If you have a passion for organising trips and helping others plan their journeys, the potential for earning commissions and growing your business is substantial.

Commissions on bookings: Travel agents earn commissions on flights, hotels, cruises, and tour packages. Major airlines and hotels typically offer up to 10% commissions, making this a lucrative option for dedicated professionals. If you provide tours or travel insurance, you can get even more commissions of up to 40%!

Home-based or freelance travel agent opportunities: For those who value flexibility, becoming a freelance travel agent is an excellent choice by joining host agencies. They can offer exclusive perks by providing travel partnerships, handling all booking details, and providing assistance during travel disruptions.

>> Learn more: Travel insurance comparisons in Singapore

If you’d like to become a travel agent in Singapore

Becoming a travel agent can be a smart choice, especially if you love to travel. While it requires some time and effort to complete the necessary training and get accredited, the rewards are well worth it. Whether you're arranging your own trips or managing bookings for clients, you can enjoy both savings and earning opportunities.

Maximise your rewards

As a travel agent, you can further enhance your benefits with the right travel credit cards. Check out these best travel credit cards to make the most of your bookings and earn rewards:

• Unlimited expiry-free miles on travel and everyday purchases: Citi PremierMiles Credit Card

• Enhanced rewards with miles that never expire: OCBC 90°N Credit Card

• Fast mile accumulation on everyday expenses: UOB PRVI Miles Credit Card

• Exclusive travel perks like unlimited lounge access: HSBC Visa Infinite Card

• Free lounge access & complimentary Priority Pass digital membership: DBS Altitude Credit Card

• Singapore Airlines, Scoot and KrisShop perks: KrisFlyer UOB Credit Card