NTUC Income Travel Insurance 2024 Review: Types, Fees and More

Why Do You Need a Travel Insurance Policy?

Before we dig into the details of NTUC Income's travel insurance (now rebranded and operating as Income Insurance), you may be wondering if you even require a travel insurance plan in the first place. Afterall, isn’t flying supposedly safer than driving a car?

Well, a travel insurance policy isn’t just when things go seriously wrong. It can also help to mitigate the negative impact of smaller – but no less annoying – mishaps. With a proper plan in place, the policyholder is entitled to benefits during the period of insurance across many events that commonly happen during travel.

Some good examples are losing your travel documents, damage of baggage, and even travel delays due to natural disasters. Should your flight be postponed due to extreme weather, the airline may not compensate you for having to stay an extra night or two.

With a travel policy, however, you can make a claim for reimbursement should you encounter difficulty during your trip, allowing for greater peace of mind during travel.

In today's world, where travel complexities have multiplied, having a safety net like Income's travel insurance isn't just wise—it's essential. This coverage acts as your financial and logistical ally, transforming potential travel nightmares into minor hiccups. 

As we delve deeper into the specifics of what Income offers, you'll see how it's not just about mitigating risks but enhancing your travel experience, ensuring every journey is as rewarding as it is secure.

For those considering travel insurance, our NTUC travel insurance review will guide you through its coverage, prices, benefits, and more, to ensure you make an informed decision.

Summary of NTUC Income’s Travel Insurance Coverage

Explore the features of NTUC Income's Standard travel insurance plan and find out why choosing to buy Income’s travel insurance is a smart move for any traveller.

What is NTUC Income Travel Insurance Standard?

NTUC Income's travel insurance Standard plan is a multifaceted safety net for travellers, structured to shield against a variety of risks and uncertainties faced while travelling. This plan serves as a guardian by offering protection in diverse scenarios, from unforeseen medical emergencies abroad to unexpected trip disruptions. 

Additionally, these plans are responsive to the evolving nature of travel, including provisions for current health concerns such as catching COVID-19 while overseas on a holiday, making them a suitable choice for travellers looking for protection against both common and unexpected travel challenges. 

The tiered structure of the Income’s travel insurance plans—Classic, Deluxe, and Preferred—allows travellers to choose the level of coverage that best suits their trip and budget, providing flexibility and peace of mind.

NTUC Income Travel Insurance Standard Plan Pricing and Coverage

NTUC Income’s Standard plans offer the standard (pun intended) coverages you’d expect from a travel insurance plan, including medical expenses, personal accidents, trip cancellations, and baggage delays.

On top of this, all their plans come included with COVID-19 benefits, which is something that isn’t available in most travel insurance plans.

Lastly, you’ll also get coverage for medical expenses ranging from S$250,000 to S$350,000.

However, while this is adequate for most, remember that the limit is shared with emergency medical evacuation, so the coverage may not be enough if you need emergency medical treatment and a flight back to Singapore.

What is NTUC Income Insurance Enhanced PreX?

The NTUC Income Insurance Enhanced PreX plan is a travel insurance product designed to provide comprehensive coverage for individuals with pre-existing medical conditions, offering them the security and freedom to travel. 

This plan is inclusive, covering people of all ages, from children to the elderly, ensuring that conditions like asthma, eczema, hypertension, diabetes, and more, don't prevent anyone from exploring the world. This coverage includes, but is not limited to, trip cancellations, medical expenses abroad, and even includes provisions for COVID-19, making it a forward-thinking solution for today's travellers. 

Essentially, the Enhanced PreX plan is about enabling travel without the worry of your health conditions limiting your insurance protection, ensuring that every journey can be undertaken with confidence and adequate support. 

NTUC Income Enhanced PreX Travel Insurance Plans and Pricing Coverage

NTUC Income’s PreX plans offer S$150,000 to S$300,000 to cover medical expenses and emergency evacuation. But as we’ve pointed out, the downside is that the limits for both are shared. You’ll also get coverage for overseas medical treatments, emergency evacuation, or travel inconveniences (including accommodation expenses) if they’re related to your pre-existing condition.

You can also claim up to 50% for travel inconveniences (cancellations, postponements, delays) if you buy their Superior or Prestige plans. Though, keep in mind that you need to co-pay 50% of the amount too, should you make a claim.

Areas covered by NTUC Income Standard and Enhanced PreX Travel Insurance

Like many other travel insurance plans, the premiums are based on the plan and your travel destination. In general, the farther you travel, the higher the premium.

For occasional travellers, NTUC Income provides single-trip plans that offer coverage for the duration of one specific journey. These plans are ideal for travellers looking for insurance that precisely matches the length, destination, and activities of a single trip.

For frequent travellers, opting for Income’s annual travel insurance is a practical choice. This option facilitates coverage for a full year worth of travel, thereby removing the need to acquire a separate policy for each trip. It's designed to simplify the travel insurance process, saving both time and money for those who travel multiple times a year.

These single-trip and yearly plans are offered for both individuals and families to several destinations around the world. Here’s the list of countries/regions that are covered under Income Travel Insurance:

Here are the premiums for its Standard and PreX plans:

NTUC Income Travel Insurance Standard

NTUC Income Enhanced PreX

Not surprisingly, NTUC Income’s PreX plans are priced higher due to the pre-existing coverage. The cheapest PreX plan would cost you S$102 for a week for a trip to ASEAN countries.

COVID-19 coverage

NTUC Income also offers travel insurance with COVID-19 coverage, such as trip cancellations/postponements, medical expenses, quarantine allowance, evacuation costs, and more.

This allows you to recover pre-booked accommodation expenses should you be forced to cancel your trip due to the disease.

Also read: Best Travel Insurance Plans With COVID-19 Coverage

Extreme sports coverage

NTUC Income Travel Insurance provides comprehensive sports cover. You’ll be protected when indulging in all manner of outdoors and sports activities such as hiking, skiing, scuba diving, skydiving and more.

If you need more information, do read the policy contract for more details.

Comparing NTUC Income vs MSIG vs FWD vs TIQ 

Among the four, NTUC Income has the highest coverage for baggage loss, and its travel delay coverage is also higher than FWD and TIQ. For baggage delay, the coverage is pretty much similar across the board.

Conversely, MSIG, FWD and TIQ all offer higher overseas medical expenses and emergency evacuation coverage compared to Income. Income and MSIG distinguishes itself by offering COVID-19 coverage as a standard inclusion, a benefit that TIQ and FWD travel insurance only provide as an additional option. This key feature ensures travellers receive essential protection during unpredictable times. 

Pricing-wise, Income's travel insurance is more expensive than FWD and TIQ, but remains slightly cheaper than MSIG. With these considerations, Income delivers an attractive mix of affordability and comprehensive security, positioning it as an ideal choice for those in search of thorough coverage and dependability.

Comparing NTUC Income Enhanced PreX vs MSIG TravelEasy Pre-Ex vs TIQ Travel Insurance Pre-Ex

As mentioned, NTUC Income, MSIG, and TIQ are the only insurers in Singapore that provide coverage for pre-existing conditions at the moment.

As you can see, Income Enhanced PreX plans have the highest premiums among the three. However, you get better coverage for most categories, including trip cancellations, travel delays, and baggage delays. Additionally, it also comes included with COVID-19 benefits.

That said, the caveat is that the medical coverage is comparatively lower than its counterparts since the limit is combined with emergency evacuation.

For example, Income’s Enhanced PreX Basic’s overseas medical expenses and emergency evacuation have a combined coverage of S$500,000.

In contrast, MSIG TravelEasy Pre-Ex Standard offers S$500,000 for overseas medical expenses and S$1,000,000 for emergency evacuation.

On the other hand, TIQ Travel Insurance Pre-EX Entry offers S$200,000 and S$1,000,000 for overseas medical expenses and emergency evacuation respectively.

While MSIG and TIQ may seem ideal for those with strict budget constraints or in search of higher medical coverage, they fall short in providing the holistic protection modern travellers require. MSIG doesn’t provide any COVID-19 coverage while TIQ only has a COVID-19 add-on option.

Income Enhanced PreX, on the other hand, excels by offering a more comprehensive suite of benefits, ensuring travellers receive extensive coverage for both medical issues and travel-related needs, seamlessly integrating all necessary protections into one robust package.

NTUC Income Travel Insurance Promotions

There are currently no ongoing promotions available for NTUC Income Travel Insurance. Please stay tuned for future updates on promotional offers.

Should I Buy NTUC Income Travel Insurance? Pros and Cons

Income Travel Insurance is a competent travel policy for a wide range of different travellers. Whether you’re looking for a laidback vacation, or an adrenaline junkie seeking to go skydiving, this plan will likely cover your needs. Furthermore, the included COVID-19 coverage adds another layer of assurance.

For travellers with pre-existing conditions, Income Enhanced PreX is one of the few travel insurance options available on the market. Though pricey, it becomes a worthwhile investment for those facing health worries.

Income's approach to travel insurance reflects a commitment to inclusivity and comprehensive care. By addressing the unique challenges faced by travellers, Income sets a new standard for the industry, offering a solution where others see limitations. 

This dedication to providing peace of mind for all travellers, regardless of their health background, underscores the value of choosing NTUC Income for your travel insurance needs, ensuring that your adventures are safeguarded with empathy and expertise.

Also read: What You Need to Know About Travelling With Pets Singapore

How Do I Make A Travel Insurance Claim with NTUC Income?

Follow these steps to file your travel insurance claim with Income:

1. Call the Claims Hotline

You can directly reach out to NTUC Income’s dedicated claims hotline at +65 63381222 for immediate assistance and to start the claims process. When you call, be prepared to provide your policy number and details about the incident that led to your claim. 

2. Submit Online

Alternatively, you can go to NTUC Income’s website, find the online form, fill it out, and attach the necessary documents like invoices, flight itineraries, police reports, and medical reports.

3. Email Customer Service

Otherwise, you can also drop an email to the NTUC Income customer service team at pcc@income.com.sg with all relevant travel insurance claim details and documents. 

NOTE: Your claims must be made within 30 days of the insured incident.

What Happy Buyers Have Said About NTUC Income’s Travel Insurance

Read firsthand accounts from customers who've found peace of mind and protection with Income’s travel insurance:

Get Your NTUC Income Travel Insurance Today

Choosing Income’s travel insurance offers unparalleled travel protection, covering everything from medical issues, including pre-existing conditions, to exhilarating adventure activities. It also addresses unforeseen challenges posed by COVID-19, along with travel cancellations, baggage loss, and more. This choice transcends mere selection—it's a declaration of your commitment to safety and peace of mind.

Make the smart decision to buy NTUC travel insurance today with the help of SingSaver to get comprehensive coverage at the most competitive rates. No matter the destination or the adventure that awaits, ensure your travels are nothing but memorable for all the right reasons.

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• Best Travel Insurance Plans And Promotions In Singapore
• Is Travel Insurance With COVID-19 Coverage Still Necessary?
• Top 3 Things Travel Insurance Should Cover (And How Much is Enough)

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