Allianz Travel Insurance is a reliable company offering competitive travel insurance plans starting from S$36. Available in Bronze, Silver, and Platinum plans, they are ideal for travellers looking for comprehensive medical coverage and peace of mind.
Purchasing their Platinum plan entitles you to up to S$1 million in emergency medical and dental expenses, up to S$15,000 for trip cancellation and interruption due to COVID-19, and up to S$2,000 for trip delays of at least six hours, with daily limit of up to S$400.
With 24/7 emergency assistance, Allianz ensures that travellers are protected against unexpected events during their trip.
Allianz Travel Insurance offers a range of coverage options for travellers who are Singapore residents, including trip cancellation, travel delay, baggage loss or damage, emergency medical treatment, and personal accident coverage.
Travel Delay: Provides reimbursement for travel delay of up to S$2,000 with daily limit of up to S$400.
Trip Cancellation & Interruption: Coverage for non-refundable trip expenses in case of cancellation or interruption due to insured events.
Travel Accident: Coverage for accident during a trip that causes death or permanent disability.
Emergency Medical: Coverage for medical expenses incurred during a trip.
Emergency Medical Transportation: Coverage for emergency medical evacuation to a suitable medical facility.
Baggage Loss/ Damage/ Delay: Coverage for personal items and baggage loss, damage, or delay during your travel.
Enhanced Covid-19 Benefits: Coverage for Covid-19 related medical expenses and trip cancellation/interruption
Terrorism Coverage: Coverage for trip cancellation/interruption due to a terrorist event within 30 days of departure date.
24/7 Emergency Assistance: Emergency assistance hotline available 24/7 in case of an emergency
Unlimited Coverage for Emergency Medical Evacuation & Repatriation: Unlimited coverage for emergency medical evacuation or repatriation
Sports, Cruise & Replacement Coverage: Reimbursement for cruise-related incidents, repair or replacement cost of sporting equipment, and replacement cost of lost passport and visa.
Rental Car Damage & Theft: Coverage for excess due to rental car damage or theft
Pre-existing Medical Conditions: No coverage for pre-existing medical conditions
Allianz Travel Insurance offers travellers epidemic coverage that protects against losses incurred due to a covered epidemic. This benefit covers non-refundable trip costs, trip interruption, and emergency medical expenses.
The coverage is subject to policy terms and conditions and requires the World Health Organization or local government authority to declare the epidemic a public health emergency. This benefit provides an extra layer of protection for travellers concerned about the potential impact of an epidemic on their travel plans.
Allianz Travel Insurance provides a 24-hour hotline assistance service for travellers from Singapore. This service offers immediate support and assistance for emergencies that may arise during a trip, such as medical emergencies, lost or stolen passports/visas, or unexpected travel delays, such as the inability to travel back to Singapore.
Access to a 24-hour hotline assistance service can provide travellers with peace of mind while on their trip, knowing that they have immediate support in the event of an emergency.
If you need to make a travel insurance claim with Allianz Travel Insurance, you can follow these steps:
Contact the 24-hour hotline assistance service as soon as possible to report the claim and receive guidance on the next steps. You can reach the hotline at +65 6327 2215 for assistance.
Gather all necessary documents and evidence to support your claim, such as medical records, police reports, or receipts for expenses related to the claim.
Submit your claim through the Allianz Travel Insurance online claim portal. If you're having difficulties submitting your claims through the online portal, you can email sg.travelhelp@allianz.com or call +65 6327 2210 for assistance.
Wait for the claims team to review your claim and provide you with a decision on your coverage. It is important to note that the claims process may vary depending on the nature and complexity of the claim.
It is recommended that you review your policy carefully and contact Allianz Travel Insurance's customer service team if you have any questions or concerns regarding the claims process.
Allianz Travel Insurance offers both single-trip and annual multi-trip policies to meet the needs of Singapore-resident travellers. When deciding between a single-trip and multi-trip policy, it is important to consider the number of trips you plan to take, the length of those trips, and the level of coverage you require.
With different tiered options, travellers can choose the policy that best meets their needs.
Single-trip policies are designed for travellers who plan to take one trip for a specific period of time. This policy covers the traveller before, during, and after their trip.
Single-trip policies have options for different levels of coverage amounts to fit the needs of all kinds of travellers.
Multi-trip policies are designed for travellers who plan to take multiple trips throughout the year. This policy covers the traveller for a year and provides coverage for all of the trips taken during that time, with a maximum of 90 days per trip. Multi-trip policies can be a cost-effective option for frequent travellers, as they can provide coverage for multiple trips without the need to purchase a new policy each time.
To cancel your Allianz Travel Insurance policy, contact Allianz's customer service hotline at +65 6327 2210 or email them at sg.travelhelp@allianz.com. You will need to provide your policy number and reason for cancellation.
You may cancel your Allianz Travel Insurance policy within 14 days after you are issued with a Certificate of Insurance and will be given a full refund of the premium you have paid, provided you have not started your trip and you do not wish to make a claim or exercise any other right under the policy.
After the 14-day cooling-off period, you can still cancel your policy, but we will not refund any part of your premium. You may need to provide supporting documents to prove your reason for cancellation. It is best to contact Allianz's customer service for more information.
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