Sompo Travel COVID-19 Insurance Review: Value For Money With High Coverage

Denise Bay
Last updated Jul 22, 2022

Sompo Travel COVID-19 Insurance offers more than just COVID-19 related benefits. In fact, it protects policyholders against a host of travel hiccups and hefty expenses without costing an arm or a leg.

Can’t wait to finally travel beyond Singapore’s shores? Apart from making all the necessary travel bookings, it is a good idea to first get your hands on a comprehensive COVID-19 travel insurance plan that offers coverage for COVID-19 related woes prior to your trip. Here’s where Sompo Travel COVID-19 Insurance can come in handy. 

Sompo Travel COVID-19 Insurance offers two plans — Essential and Superior — that protect policyholders against hefty COVID-19 related overseas medical expenses, trip cancellation and disruption costs as well as non-COVID-19 related, common travel insurance benefits such as personal accident, travel delay, loss of personal belongings, medical expenses overseas coverage and more. 

For policies issued on or after 20 July 2022, full vaccination is not required if the traveller fulfils the destination country’s requirements and are not in breach of any government regulations. Travellers will only need to take a pre-departure COVID-19 polymerase chain reaction (PCR) test if it’s a requirement by the destination country.

In this article, we’ll cover the following to help you dive deeper into what Sompo Travel COVID-19 Insurance offers and whether it is a good fit for you: 

Summary of product

1. Medical Coverage for COVID-19

  • Medical expenses benefit
  • Overseas hospital income benefit
  • Emergency medical evacuation benefit

2. Coverage for Trip Inconveniences due to COVID-19

  • Trip cancellation or postponement benefit
  • Trip curtailment or disruption benefit
  • Overseas quarantine allowance

3. Full terrorism cover

Full terrorism coverage is available for both Essential Plan and Superior Plan.

4. Rental Vehicle Excess Cover

Pays for any excess or deductible that you are liable to pay for under the vehicle rental agreement with regards to the loss of or damage to the rental vehicle caused by an accident or theft of a rental vehicle during the rental period.

Pros and cons

ProsCons
Coverage for COVID-19Pre-existing conditions are excluded
Full terrorism coverCoverage for trekking, mountaineering, scuba diving or expeditions have specific clauses
Rental Vehicle Excess CoverExcess of $100 payable for Travel Inconveniences

Policy exclusions

The list of exclusions for this policy include the following:

  • If you are not fully vaccinated unless pre-departure COVID-19 polymerase chain reaction (PCR) test is done and tested negative within 72 hours prior to your scheduled departure date from Singapore
  • Any claim under a policy applied for less than three days before your scheduled departure date except if the claim is due to an accident which results in your death
  • Any diagnosis of COVID-19 within 14 days of the date of purchase of your policy
  • If you postpone your trip because of disinclination to travel, change of mind or fear of travelling
  • If you postpone your trip solely due to epidemic or pandemic-related travel advisories, including – but not limited to – border closures, quarantine orders, government orders issued by governments or the World Health Organization (WHO) for the destination country or home country
  • Routine physical examinations, health check-ups, or any other tests not related to the treatment or diagnosis of any injury, illness, or sickness or any treatment of a preventive nature including vaccinations, treatment for obesity, weight reduction and weight improvement programmes
  • Travel booked or undertaken against medical advice or for the purpose of obtaining medical treatment
  • HIV and/or any HIV related illness including AIDS and/or any mutant derivatives or variations thereof however caused
  • Detention, confiscation or destruction by customs or other officials or authorities
  • Losses for which insurance is prohibited by law
  • Any government intervention, prohibition or regulation
  • Claims arising from any fraudulent, dishonest or unlawful act committed by you
  • Engaging in aerial activities (except for hot-air ballooning) or air travel except as a fare-paying passenger in any fully licensed passenger carrying aircraft but not as a member of the crew nor for the purpose of any trade or technical operation in or on the aircraft

The full list of exclusions is available in the policy wording.

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Types of plans 

Sompo Travel COVID-19 Insurance offers two plans with different levels of coverage — the Essential Plan offers relatively basic coverage while the Superior Plan provides more comprehensive coverage.

Plan TypeCOVID-19 Medical Expenses Overseas COVID-19 Trip Cancellation Or Postponement BenefitCOVID-19 Emergency Medical EvacuationCOVID-19 Overseas Quarantine Allowance/ Hospital Income 
Essential PlanS$100,000S$2,000S$100,000S$50 per day, up to S$700
Superior PlanS$200,000S$4,000S$200,000S$100 per day, up to S$1,400

Essential Plan

If you get COVID-19, you will be covered up to S$100,000 for any medical expenses abroad, and any overseas hospitalisation will get you an allowance of S$50 a day up to 14 days, for the Essential Plan.

With regard to emergency medical evacuation and repatriation due to COVID-19, you will be covered up to S$100,000 for the Essential Plan.

If your trip has to be cancelled or postponed due to COVID-19, you can get up to S$2,000 reimbursement for the Essential Plan. For trip curtailment or disruption due to COVID-19, the Essential Plan covers up to S$1,000. Note that the excess of S$100 applies. 

If you are required to do an overseas quarantine due to COVID-19, you will get an allowance of S$50 a day, up to 14 days for the Essential Plan.

Apart from COVID-19 related coverage, the Essential Plan also offers personal accident coverage of up to S$200,000 in the event of your death or permanent disability due to an injury caused by accident, overseas medical expenses coverage of up to S$200,000, baggage loss or damage benefit of up to S$1,000. 

Superior Plan

If you get COVID-19, you’ll get medical coverage of up to S$200,000 instead, and an overseas hospital allowance of S$100 per day for up to 14 days if you opt for the Superior plan.

With regard to emergency medical evacuation and repatriation due to COVID-19, you will be covered up to S$200,000 for the Superior Plan. 

If your trip has to be cancelled or postponed due to COVID-19, you can get up to S$4,000 reimbursement for the Superior Plan. For trip curtailment or disruption due to COVID-19, the Superior Plan covers up to S$2,000. Note that the excess of S$100 applies. 

If you are required to do an overseas quarantine due to COVID-19, you’ll get an overseas quarantine allowance of S$100 per day, up to 14 days if you opt for the Superior Plan. 

Apart from COVID-19 related coverage, the Superior Plan also offers personal accident coverage of up to S$500,000 in the event of your death or permanent disability due to an injury caused by accident, overseas medical expenses coverage of up to S$400,000, baggage loss or damage benefit of up to S$1,000 and more. 

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Pricing

Sompo Travel COVID-19 Insurance only offers single-trip policies. But of course, the pricing differs for Essential Plan and Superior Plan. The more comprehensive the policy is, the higher the pricing you can expect. 

Plan TypePricing* 
Essential PlanS$40
Superior PlanS$51

*Premium plans above are based on single trip travel insurance for a five-day trip to Brunei (ASEAN Region). 

How to make a claim

To make a claim, please call +65 6461 6555 for Sompo’s customer service hotline. Alternatively, click here to access their claims portal


Protected up to specified limits by SDIC.

Note: This is only product information provided. You may wish to seek advice from a qualified adviser before buying the product. If you choose not to seek advice from a qualified adviser, you should consider whether the product is suitable for you. Buying an insurance product that are not suitable for you may impact your ability to finance your future healthcare needs.

If you decide that the policy is not suitable after purchasing the policy, you may terminate the policy in accordance with the free-look provision, if any, and the insurer may recover from you any expense incurred by the insurer in underwriting the policy.

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By Denise Bay
While Denise has a thing for travel, K-dramas, 0% sugar bbt (with boba!), Japanese cuisine and flat white, her curious nature means all sorts of random tabs are open on her phone 24/7. She doesn’t like to pay full price for anything, too.


Denise Bay July 22, 2022 80579