Maid Insurance Comparison: FWD Maid Insurance vs MSIG MaidPlus vs TIQ ePROTECT maid

Alevin Chan
Last updated Jun 07, 2021

Choices are never easy. That’s why, we do the math, so you don’t have to. Compare This, a SingSaver series, is here to help make decisions a little easier for you.

These three popular maid insurance plans fully fulfil MOM’s requirements, but which one suits your needs?

Maid insurance plans are a mandatory requirement for anyone seeking to employ a foreign domestic worker here in Singapore. As with other insurance plans, there are many different choices out there, with varying premiums and features.

To help you choose, we compare three popular maid insurance plans and discuss their benefits, sums assured and scope of coverage.

FWD Maid Insurance vs MSIG MaidPlus vs TIQ ePROTECT maid

Maid insurance planKey features
FWD Maid InsuranceHospitalisation and surgery benefit: Up to S$25,000/year
Personal accident: S$60,000
Third-party liability: Up to S$5,000
COVID-19 cover: Yes
Security bond: Yes (Letter of Guarantee)
Wage compensation (during hospitalisation): Up to S$30/day for max 30 days
Alternative helper compensation: Up to S$20/day for max 30 days
Re-hiring expenses: Up to S$500
Cancellation refund: 100% within 3 months
MSIG MaidPlusHospitalisation and surgery benefit: Up to S$50,000/year
Personal accident: S$60,000
Third-party liability: Up to S$20,000
COVID-19 cover: Yes
Security bond: Yes (Letter of Guarantee)
Wage compensation (during hospitalisation): S$30/day for up to 60 days
Alternative helper compensation: S$50/day for up to 60 days
Re-hiring expenses: Up to S$750
Termination expense (medically unfit for work): Up to S$600
TIQ ePROTECT maidHospitalisation and surgery benefit: S$15,000/year
Personal accident: Up to S$70,000
Third-party liability: Up to S$10,000
COVID-19 cover: Yes
Security bond: Yes (Letter of Guarantee)
Wage compensation (during hospitalisation): Up to S$30/day for max 30 days
Alternative helper compensation: Up to S$20/day for max 30 days
Termination/re-hiring expenses: Up to S$350

What these maid insurance plans have in common

#1: MOM-approved coverage for your domestic helper
All three insurance plans meet or exceed Ministry of Manpower (MOM) guidelines on medical coverage and security, including hospitalisation and healthcare benefits, coverage for COVID-19 treatment and recovery, as well as coverage for the mandatory security bond.

At a minimum, all three plans provide S$15,000 (or more) worth of coverage for hospital and surgical expenses, which exceeds MOM’s requirement of at least S$10,000 for the same. In addition, these plans also provide other benefits for healthcare, such as dental care and outpatient medical expenses.

And as for security bond, these three plans issue a Letter of Guarantee on your behalf, saving you from having to put up the S$5,000 bond in cash.

#2: Provides personal accident cover, repatriation and more
Another way the three plans are similar is that they all provide personal accident cover (though the sum assured varies), along with third-party party liability, which works together to provide protection should your maid suffer an accident while in your employ, or inadvertently cause or bring about injury to another party or damage to their property.

Also included are repatriation benefits that cover the costs of sending your maid’s remains back home, as well as a minor lump-sum benefit meant for funeral costs.

#3: Three tiers of coverage and benefits
Each of these plans are available in three tiers, with coverage and benefits (and premiums) that increase from tier to tier.

The highest tiers come with the largest sums assured and more perks, but may not automatically be the best fit. It is best to choose a plan and tier based on your individual circumstances and needs.

How these maid insurance plans differ

Comparison #1: Maximum sums assured for hospitalisation and surgery, personal accident and third-party liability

PolicyHospitalisation and surgery (per year)Personal accidentThird-party liability
FWD Maid InsuranceS$15,000, S$20,000 or S$25,000S$60,000S$3,000, S$4,000 or S$5,000
MSIG MaidPlusS$15,000, S$30,000 or S$50,000S$60,000S$5,000, S$10,000 or S$20,000
TIQ ePROTECT maidS$15,000S$60,000, S$65,000, S$70,000S$5,000, S$7,500, S$10,000

All three plans provide at least S$15,000 worth of cover each year for hospitalisation and surgery, which, as mentioned above, satisfies MOM’s COVID-19 requirement. However, both FWD and MSIG allow the option to choose a larger sum assured in this claim category, going up to S$25,000/year and S$50,000/year respectively.

Personal accident benefits are fixed at S$60,000 for both FWD and MSIG, while TIQ offers up to S$70,000 sum assured.

For maids expected to work in sensitive environments (say, around elderly persons in frail health), it might be worth spending a little more for higher third-party liability cover. In this category, FWD has the lowest cover of up to S$5,000. TIQ offers a slightly higher sum assured of up to S$10,000, while MSIG goes up to as high as S$20,000.

Comparison #2: Employer benefits

PolicyWage compensation (during hospitalisation)Alternative helper compensationRe-hiring, termination and cancellation
FWD Maid InsuranceUp to S$30/day for max 30 daysUp to S$20/day for max 30 daysRe-hiring expenses: Up to S$500

Cancellation: 100% refund within 3 months
MSIG MaidPlusS$30/day for up to 60 daysS$50/day for up to 60 daysRe-hiring expenses: Up to S$750

Termination expenses: Up to S$600 

Cancellation: Partial refund within 180 days
TIQ ePROTECT maidUp to S$30/day for max 30 daysUp to S$20/day for max 30 daysTermination/re-hiring expenses: Up to $350

Cancellation: Partial refund within 180 days

In the course of her employment, your maid may encounter situations that result in interruption or cessation of her service to you. Should this happen, your maid insurance plan comes with employer benefits that you can tap on.

Should your maid be hospitalised and become unable to work, you can claim for wage compensation. Both FWD and TIQ offer compensation of up to S$30/day for a max of 30 days – or S$900 in total. Meanwhile, MSIG offers S$30/day for 30, 45 or 60 days, depending on the plan’s tier.

You will likely also need to employ an alternative helper until your maid is well enough to work again. This is where alternative helper compensation comes in. Once again, FWD and TIQ offer a basic level of coverage, up to S$20/day for max 30 days. MSIG shines in this category, offering S$50/day for up to 60 days, allowing you to source temporary help from a wider pool.

In the event you need to terminate your maid, re-hire a new one, or cancel your maid insurance plan, there are benefits to be claimed as well.

FWD pays a re-hiring benefit of S$500, and offers a 100% refund if you cancel your plan within 3 months. There’s no compensation for termination though.

MSIG offers up to S$750 for re-hiring, and S$600 in case of termination due to being declared medically unfit to continue work. If you need to cancel your plan, do so within the first 180 days and you are entitled to a partial refund of the remaining contract.

Meanwhile, TIQ offers $350 for termination and re-hiring, and a partial refund if you cancel within the first 180 days of the contract.

Comparison #3: Premiums and add-ons

FWD Maid InsuranceS$297.50 – S$410Outpatient medical expenses
Half-yearly medical examination
Hospitalisation & surgery benefit top-up
Daily hospital allowance
Home contents cover
MSIG MaidPlusS$267.50 – S$417.30Waiver of counter indemnity for Maid Insurance 
Guarantee Bond
Employer’s Liability up to $1mil
TIQ ePROTECT maidS$260.96 – S$314.46POLO letter of guarantee
Security bond protector
Additional hospital & surgical expenses
Critical illness cover
Home Cover
Additional 3rd party liability

*Note: For new maid from The Philippines, 26-mth contract

Of the three, TIQ’s plan is the cheapest, with the highest tier plan a good $100 lower than FWD and MSIG.

FWD and MSIG plans are priced quite similarly, but MSIG has higher sums assured for most claims categories.

However, FWD offers some useful add-ons, such as outpatient medical cover, and benefits for the mandatory half-yearly health checkup, although having to pay for them tamps down the attractiveness.

Conclusion: Which one should you choose?

MSIG’s MaidPlus plan offers the highest sum assured across almost every category, while its premiums are competitively priced. This makes the plan number one in terms of value for money.

In contrast, TIQ’s ePROTECT maid is faithful to their marketing claims of it being the most affordable maid insurance plan in town. Despite the low premiums, it manages to fulfil MOM’s requirements, and even offers the highest sum assured for personal accident claims among the three plans. Get this plan if you’re looking for a budget-friendly yet fully qualified plan.

As for FWD’s Maid Insurance, its premiums are relatively high when taking in account the low sums assured. However, there are useful add-ons that may potentially help you save money, such as the outpatient medical benefits, as well as the 6-monthly health check-up cover.

Protected up to specified limits by SDIC.

Note: This is only product information provided. You may wish to seek advice from a qualified adviser before buying the product. If you choose not to seek advice from a qualified adviser, you should consider whether the product is suitable for you. Buying an insurance product that are not suitable for you may impact your ability to finance your future healthcare needs.

If you decide that the policy is not suitable after purchasing the policy, you may terminate the policy in accordance with the free-look provision, if any, and the insurer may recover from you any expense incurred by the insurer in underwriting the policy.

Read these next:
Best Maid Insurance Promotions and Discounts
FWD Maid Insurance (Review): Basic Maid Coverage With Great Savings
How MSIG’s Maid Insurance Plan Can Minus Your Domestic Helper Woes
Tiq by Etiqa eProtect Maid Insurance (Review): High Coverage At Attractive Rates
Buying Insurance Through Digibank Apps: Are They As Good As Your Traditional Insurance Plans?

By Alevin Chan
An ex-Financial Planner with a curiosity about what makes people tick, Alevin’s mission is to help readers understand the psychology of money. He’s also on an ongoing quest to optimise happiness and enjoyment in his life.

Alevin Chan June 7, 2021 66782