Income Travel Insurance Review: Pros and Cons, Fees, and More

Income Travel Insurance is one of the few insurers in Singapore that provides coverage for pre-existing medical conditions. It also offers coverage for the usual suspects: trip cancellations, travel delays, personal accidents, and damages to personal belongings. Learn more in our review.

If you’re shopping around for a travel insurance plan, chances are that you’ve come across Income Travel Insurance. But that’s hardly surprising considering that it’s one of the biggest household names around.

What makes Income Travel Insurance stand out is that it’s one of the few insurance plans out there which offer coverage for pre-existing medical conditions. On top of that, you’ll also get coverage for COVID-19, along with overseas medical expenses, personal accidents, travel delays, trip cancellations, baggage loss, and more.

However, it’s also one of the most expensive insurance plans out there. So, is it worth splashing on? Let's find out!

Income Travel Insurance product summary

1. Coverage for pre-existing medical conditions and emergency evacuation (for Income Travel Insurance Enhanced PreX only)

Income is one of the three insurance providers in Singapore (the other two being MSIG and TIQ) that provides coverage pre-existing medical conditions. These include asthma, eczema, diabetes, epilepsy, high blood pressure, heart attack, and stroke.  

However, note that pre-existing condition coverage is only available under the Income Enhanced PreX plan (see the different types of plans and tiers below).

That said, it’s also worth noting that Income’s Travel Insurance plans combine overseas medical and emergency evacuation limits together, resulting in lower overall coverage. In contrast, both MSIG and TIQ offer separate limits for both claims. 

2. COVID-19 coverage

Travel Insurance also cover COVID-19-related inconveniences such as trip cancellations/postponements, medical expenses, quarantine allowance, evacuation costs, and more.

Also read: Best Travel Insurance Plans With COVID-19 Coverage

3. Sports coverage

While Income does provide coverage for sports, the coverage is quite limited. You get coverage for scuba diving and skiing, but not for other extreme sports/outdoor activities such as paragliding, skydiving, parachuting, bungee jumping, marathons, jet skiing, mountaineering, etc.

4. Coverage for overseas medical expenses, personal accidents, baggage loss, etc.

Aside from COVID-19 coverage, Income Travel Insurance also provides good coverage for various benefits, including personal accidents (up to $200,000), trip cancellations (up to S$15,000), baggage loss (up to S$8,000), travel delays (up to S$2,000), and more.  

Pros and cons

List of exclusions

• Pre-existing conditions (except for PreX plans)

• Pregnancy coverage

• Cosmetic or elective surgery

• Metastatic or terminal illness

• Items taken/destroyed by customs officers

• Extreme sports

• Fragile items, attiques, dentures, artefacts

• Baggage checked in separately or unattended items

• Business goods

• Sports equipment

You may see the full list of exclusions here.

Plan types

Income offers two travel insurance plans:

• Income Travel Insurance Standard
• Income Insurance Enhanced PreX

As previously mentioned, the difference is that the Enhanced PreX plans provide coverage for pre-existing medical conditions, while the Standard plans do not.

Both plans are further divided into three tiers, which provide different coverage amounts:

• Income Travel Insurance Standard: Classic, Deluxe, and Preferred

• Income Enhanced PreX: Basic PreX, Superior PreX, and Prestige PreX

Let’s take a look at the plans and coverage amount (per insured person for adults below 70 years old):

Income Travel Insurance Standard

Income’s Standard plans offer the standard (pun intended) coverages you’d expect from a travel insurance plan, including medical expenses, personal accidents, trip cancellations, and baggage delays.

On top of this, all their plans come included with COVID-19 benefits, which is something that isn’t available in most travel insurance plans.

Lastly, you’ll also get coverage for medical expenses ranging from S$250,000 to S$350,000.

However, while this is adequate for most, remember that the limit is shared with emergency medical evacuation, so the coverage may not be enough if you need emergency medical treatment and a flight back to Singapore.