MyRepublic Broadband Review

If you’re on the lookout for a new broadband provider, this review of MyRepublic aims to help you decide if it should be your next service provider. 

WiFi has become a necessity in most homes and offices; the reliability of the broadband provider can make a big difference to your daily experience of accessing the internet.

MyRepublic burst onto the market promising something different from what the major telcos provided – an affordable yet robust internet connection. 

We take a look at its prices and customer service and examine how it holds up as a broadband provider in Singapore. We also delve into the information you need about its products and packages before you sign up for an account.

Overview of MyRepublic Broadband 

MyRepublic is a Singapore-based broadband provider founded in 2011. It provides fibre and wireless internet to both homes and businesses across the country, as well as internationally.

It is one of the cheapest providers on the market – offering speeds up to 100 times faster than ADSL for prices that can be 40% cheaper or more compared to other providers!

For example, its fibre package can be as much as half the price of competitors. This is due to it not owning any physical infrastructure – it is an internet services provider (ISP), not a telco. It only provides the bandwidth and nothing more.

To make matters even better for consumers, it has no hidden or installation fees, and offers a 30-day money-back guarantee!

Features and benefits of MyRepublic Broadband

Referral benefits

One of the best features of MyRepublic is its referral program. When you refer a friend, and he/she signs up for an account, not only do you get S$96 credit but your friend also gets 10% off any selected service!

This is a great way to earn some extra cash while getting your friends set up with one of the best internet providers in Singapore.

Smooth video streaming even during peak hours

MyRepublic offers speeds that are up to 100 times faster than ADSL. This means you will always have the fastest internet possible, even during peak hours when everyone in your neighbourhood is online!

With MyRepublic, there's no slowing down or waiting for websites to load. You'll be able to stream videos without stuttering or buffering and enjoy smooth gameplay with no lag.

Customer service that goes above and beyond 

Another great benefit of MyRepublic is its customer service. It prides itself on going the extra mile to ensure every customer is happy with its product and service, even after signing up.

There are several ways you can get in touch: use the online chat function, send them an email through its website, or call the MyRepublic hotline number on your account page.

Dedicated support for GAMER subscribers

Subscribers to GAMER receive dedicated 24/7 priority assistance, as well as special gaming discounts and beta access codes. This ensures that you'll always have a support representative available to help with any issues you may be having while playing your favourite games.

WiFi 6 plans as well as WiFi mesh networks

MyRepublic is one of the few providers in Singapore that offers WiFi mesh networks. This means you can get coverage in every room of your house – say goodbye to dead spots!

It also offers WiFi plans that are compatible with the new standard – WiFi 6 (WiFi-AX). This provides speeds up to 11 Gbps, allowing you to download full movies in minutes.

Full bandwidth for streaming, gaming, voice and web surfing available for ultra 1Gbps subscribers

This gives you the speed and bandwidth needed for all your devices to work at their best without slowing down in peak hours!

Summary of MyRepublic plans

MyRepublic has a range of plans to suit every household. The following are the most common types available:

Additional cost to monthly subscription

Here are some typical charges that residential customers may be required to pay on top of their monthly subscription: 

• NetLink Trust service activation fee of S$56.71
• A S$160.50 charge for the Termination Point (TP) installation will be debited from your MyRepublic account if you reside in a high-rise building.
• MyRepublic service relocation fee of S$58.00
• MyRepublic service installation of S$ 53.30. The fee is only charged to new customers.
• An administration fee may apply. For landed properties, there will be an additional charge of S$128.40 to cover the full NetLink Trust TP installation cost.

Is MyRepublic Broadband the best option for you?

MyRepublic Broadband has a consistently excellent rating online, and it's without a doubt a crowd favourite. Many users praise MyRepublic Broadband's dependable and quick connection with few disruptions. The MyRepublic sign-up reviewers appreciate the simplicity of moving to its ISP and the courteous and attentive customer service.

In addition, MyRepublic frequently runs special offers for new subscribers and existing users looking to change broadband providers. As a result, you know that its prices are competitive.

However, MyRepublic might not be the best broadband provider for everyone. For example, if you enjoy gaming and streaming video content, a fibre package with unlimited data might be more suitable for you than a wireless one. And while MyRepublic offers excellent value-for-money deals, it does not offer the widest range of plans in the market.

MyRepublic fibre broadband 

Fibre broadband is a type of high-speed internet offered through fibre optic cables. This means you may connect several devices to the same WiFi network while still getting fast, smooth online surfing.

Check whether your home can be connected to fibre internet before signing up for a MyRepublic broadband plan. If your home has a termination point and a fibre port, you could avoid additional installation expenses by not upgrading the existing connection.

What If I move?

MyRepublic's terms and conditions state that you are able to terminate your service without any penalties as long as you give them a minimum of 30 days' notice in writing. You will also have to return all MyRepublic equipment in good working condition, or you will be charged the full amount of the equipment.

If you terminate your service before 12 months, MyRepublic reserves the right to charge a cancellation fee equivalent to 50% of your monthly subscription fees for that month plus applicable taxes.

In addition, if you do not provide MyRepublic with at least 30 days' notice and fail to return any leased equipment in good working condition, you will be charged for the full value of the equipment.

How does MyRepublic Broadband compare to other broadband providers?

Fast internet speed

While Singtel and M1 offer great deals, they do not provide the speeds at the prices that MyRepublic does.

For example, its fibre package can be as much as half the price of competitors. This is due to MyRepublic not owning any physical infrastructure.

Has a money-back guarantee

Additionally, MyRepublic offers a 30-day money-back guarantee! If you're not happy with your service, it will return your money.

MyRepublic offers referral benefits

One of the best features of MyRepublic is its referral program, where you can potentially get S$96 credit and a 10% discount for your friend.

In summary, if you're looking for a reliable and affordable provider among the several broadband providers in Singapore, MyRepublic Broadband is one of the best choices. Its packages offer high speeds at competitive prices with no contract required as well as free wireless devices to boost your online surfing experience.

MyRepublic also offers flexible payment terms so you can pay your bills easily every month. Plus, you can enjoy discounts when you pay your subscription fees for a full year in advance.

For more on broadband options, check out our comparison of the best broadband plans. We break down the best deals available, so you can make an informed decision on  your next service provider. 

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