Losing your passport while overseas needn’t be the end of the world, although it could very well bring about the end of your trip. Here’s what you need to know about this scenario, and how travel insurance can help.
Best Travel Insurance Plans (2023)
Starr TraveLead Travel Insurance | Allianz Partners Travel Insurance | HLAS CovidSafe Travel Protect 360 | AIG Travel Guard® Direct | FWD Travel Insurance | Singlife Travel Insurance | Starr Cruise To Nowhere Travel Insurance | Sompo Travel Insurance | MSIG TravelEasy | Etiqa (TIQ) Travel Insurance | Tokio Marine TM Xplora Plus | Ergo Travel Protect
Losing your passport while overseas can be panic-inducing. Oh no, how will you come home? 😰
But, as far as travel-related emergencies go, it’s actually pretty low on the scale. In many cases, losing your passport is more an annoyance than a serious event, and is a problem that can be easily dealt with.
Additionally, your travel insurance policy can also help you out, but some will prove more useful than others.
Here’s a guide on what to do if you lose your passport while overseas, and the best travel insurance plans for tackling this situation.
Table of contents
- Make a police report
- Lodge an online report at ICA
- Report to nearest Singapore Overseas Mission or Singapore Embassy
- Make arrangements for return to Singapore
- Apply or collect new passport
- How travel insurance helps with passport loss
See also: Top 3 Things Travel Insurance Should Cover (And How Much is Enough)
SingSaver's Best Price Travel Campaign: All successful applicants of participating Travel Insurance products will receive 1x (single trip) or 3x (annual trip) draw chance to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed (up to a maximum of $2,000) and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Valid till 31 December 2023. T&Cs apply.
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FWD Travel Insurance
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from S$22.50 (for 1 week in Asean)
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Use the promo code FWDDAY23 to get 25% off on Single Trip and Annual Trip plans. Valid till 3 October 2023. T&Cs apply.
Receive 1x Airalo eSim with up to 3GB data (minimum premium $60). Valid till 30 October 2023. T&Cs apply.
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Etiqa (TIQ) Travel Insurance
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from S$39 (for 1 week in Asean)
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Yes
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Single Trip: Use the promo code TIQSINGSAVER to get 40% off. T&Cs apply. Valid till 31 Oct 2023. T&Cs apply.
Annual Trip: Use promo code TIQSINGSAVER to get 60% off COVID-19 add-on + $20 cashback. Fulfillment by TIQ. Valid till 31 Oct 2023. T&Cs apply.
Enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply.
Additionally, stand to win S$3,000 in TIQ Travel Insurance Monthly Lucky Draw Campaign 2023 (Fulfillment by TIQ). Valid till 31 Dec 2023. T&Cs apply. |
Starr TraveLead Travel Insurance
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from S$11.05 (for 1 week in ASEAN)
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Yes
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Get up to $50 Grab Vouchers (min. Premium $30) and get 35% off when you use promo code SSVTL35. Valid till 31 Oct 2023. T&Cs apply.
Additionally, enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw. 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply. |
Allianz Travel Insurance
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from S$34.10 (for 1 week in Asean)
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Yes
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Use promo code SSV45 to get 45% discount plus get up to $35 Grab Vouchers when you apply NOW! Valid till 31 October 2023. T&Cs apply.
Additionally, enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply. |
MSIG Travel Easy
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from S$34.10 (for 1 week in ASEAN)
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Yes
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Enjoy 40% off when you apply for Single Trips and 20% off for Annual Plan plus get up to $38 Grab Vouchers when you purchase now!! Valid till 31 October 2023. T&Cs apply
Enjoy up to 3x chances to enter our Weekly Lucky Draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. T&Cs apply. |
Singlife Travel Insurance
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from S$46.20 (for 1 week in ASEAN)
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Yes
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Score an Airalo eSIM with up to 3GB data and receive it before you fly when you apply now! Valid till 31 October 2023. T&Cs apply.
Additionally, enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply.
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Allied World Travel Insurance
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from S$45 (for one week in Asean)
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Yes
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Enjoy a 45% discount for Single Trip and 15% discount for Annual Trip when you apply now! Valid till 30 Nov 2023. T&Cs apply.
Enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply |
AIG Travel Guard® Direct
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from S$30 (for 1 week in Asean)
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Yes
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from S$52 (for one week in Asean)
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Lost your passport overseas? Here’s what you need to do
1. Make a police report
Once you discover the loss of your passport, the first thing you should do is to make a police report.
You should do so even if no crime was involved; that’s to say, you did not lose your passport due to theft or burglary, but through carelessness or negligence – like maybe you left your pouch behind, or you leaned too far over the railing while taking photos.
Obtain a copy of the police report or an official acknowledgement that a report was made in preparation for the next step.
At this point, there are two paths before you. We’ll label them A and B.
2A. Lodge a report online at ICA’s website
If you have a means to perform a Singpass login, you can report the loss of your passport online over at the Immigration and Checkpoints Authority (ICA) website.
Fill in the relevant details and submit the form. You may only report the loss of your own passport and that of your child under 16 years of age. If the child’s passport was lost under different circumstances, you’ll need to make a separate report.
Also, you will be prompted to apply for a Document of Identity (DOI), which will act as temporary papers to allow you to come home. Hence you should go ahead and apply for your DOI at ICA’s website when reporting the loss of your passport.
Your DOI will take a day or two to prepare, and once ready, you may collect it at a Singapore Overseas Mission near you.
2B. Report your loss of passport at the nearest Singapore Overseas Mission or Singapore Embassy
Locate the Singapore Overseas Mission nearest to you, and plan a visit. But before you do, there are a few things you’ll need to gather.
In addition to your police report, prepare 2 passport-sized photos (you’ll need them to be recent, so you might as well have new ones taken), and documentary proof of your citizenship status and identity. This means documents such as your NRIC, driver’s licence or birth certificate.
💡Pro-tip: This is also why it’s a good idea to bring your IC with you when going overseas.
Not only is it required for reporting your lost passport, you can also get into trouble if you happen to be spot checked by the authorities and are unable to produce proper identification because you left your passport locked up in your hotel room safe.
After verifying your identity, you will be issued a DOI. Do note that you will need to pay a fee of S$15 (or the local equivalent).
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Enjoy up to 3x chances to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. T&Cs apply.
3. Make arrangements to return to Singapore
Once you’ve obtained your DOI, you should make arrangements to return to Singapore.
The Ministry of Home Affairs advises that Singaporeans issued with DOIs should not attempt to continue their holiday or cross any other borders. This is likely because DOIs are temporary in nature and do not confer the legal right to travel the way a passport does.
At the very least, check with your airline and the immigration authorities in your host country to see if you’re able to continue with your trip, lest you run into any legal entanglements.
4A. Collect your new passport once ready
Once you’re back in Singapore, wait for your new passport to be ready – the notification will come via post, email or SMS.
You can pick up your passport at ICA Building, or self-collect it at a post office of your choice. Note that you have a grace period of one month to collect your passport once it’s been issued.
4B. Apply for a new passport
Alternatively, if you didn’t report the loss of your passport to ICA, and instead went straight to obtain a DOI from an Overseas Mission or Embassy, you will need to apply for a new passport once you come back to Singapore.
You can do so at ICA’s website by choosing the “Apply for Passport” option, and collect your new passport once it’s ready.
SingSaver's Best Price Travel Campaign: All successful applicants of participating Travel Insurance products will receive 1x (single trip) or 3x (annual trip) draw chance to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed (up to a maximum of $2,000) and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Valid till 31 December 2023. T&Cs apply.
Travel Insurance | Premium for Individual Cover | Covid-19 Coverage | Promotion |
FWD Travel Insurance
|
from S$22.50 (for 1 week in Asean)
|
Yes
|
Use the promo code FWDDAY23 to get 25% off on Single Trip and Annual Trip plans. Valid till 3 October 2023. T&Cs apply.
Receive 1x Airalo eSim with up to 3GB data (minimum premium $60). Valid till 30 October 2023. T&Cs apply.
|
Etiqa (TIQ) Travel Insurance
|
from S$39 (for 1 week in Asean)
|
Yes
|
Single Trip: Use the promo code TIQSINGSAVER to get 40% off. T&Cs apply. Valid till 31 Oct 2023. T&Cs apply.
Annual Trip: Use promo code TIQSINGSAVER to get 60% off COVID-19 add-on + $20 cashback. Fulfillment by TIQ. Valid till 31 Oct 2023. T&Cs apply.
Enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply.
Additionally, stand to win S$3,000 in TIQ Travel Insurance Monthly Lucky Draw Campaign 2023 (Fulfillment by TIQ). Valid till 31 Dec 2023. T&Cs apply. |
Starr TraveLead Travel Insurance
|
from S$11.05 (for 1 week in ASEAN)
|
Yes
|
Get up to $50 Grab Vouchers (min. Premium $30) and get 35% off when you use promo code SSVTL35. Valid till 31 Oct 2023. T&Cs apply.
Additionally, enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw. 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply. |
Allianz Travel Insurance
|
from S$34.10 (for 1 week in Asean)
|
Yes
|
Use promo code SSV45 to get 45% discount plus get up to $35 Grab Vouchers when you apply NOW! Valid till 31 October 2023. T&Cs apply.
Additionally, enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply. |
MSIG Travel Easy
|
from S$34.10 (for 1 week in ASEAN)
|
Yes
|
Enjoy 40% off when you apply for Single Trips and 20% off for Annual Plan plus get up to $38 Grab Vouchers when you purchase now!! Valid till 31 October 2023. T&Cs apply
Enjoy up to 3x chances to enter our Weekly Lucky Draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. T&Cs apply. |
Singlife Travel Insurance
|
from S$46.20 (for 1 week in ASEAN)
|
Yes
|
Score an Airalo eSIM with up to 3GB data and receive it before you fly when you apply now! Valid till 31 October 2023. T&Cs apply.
Additionally, enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply.
|
Allied World Travel Insurance
|
from S$45 (for one week in Asean)
|
Yes
|
Enjoy a 45% discount for Single Trip and 15% discount for Annual Trip when you apply now! Valid till 30 Nov 2023. T&Cs apply.
Enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply |
AIG Travel Guard® Direct
|
from S$30 (for 1 week in Asean)
|
Yes
|
Single Trip: Apply promo code SSTGD and receive up to $50 worth of Grab eVouchers! (minimum premium $60, fullfilment by AIG) Valid till 6 Oct 2023. T&Cs apply.
Annual Trip: Get up to 6 Plaza Premium Lounge Access Passes with the promo code SSTGD when you apply NOW! Fulfillment by AIG. Valid till 6 Oct 2023. T&Cs apply.
Additionally, enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. Promotion ends on 31 December 2023. T&Cs apply. |
Great Eastern Travel Insurance
|
from S$52 (for one week in Asean)
|
Yes
|
Enjoy 1x chance (Single Trip) or 3x chances (Annual Trip) to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. T&Cs apply. Promotion ends on 31 December 2023. T&Cs apply. |
Singsaver Exclusive Allied World Travel Insurance Promo: Enjoy a 45% discount for Single Trip and 15% discount for Annual Trip when you apply now! Valid till 30 Nov 2023.
Enjoy up to 3x chances to enter our weekly lucky draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. T&Cs apply.
How travel insurance can help when you lose your passport overseas
Cost of replacing passport
All travel insurance policies include a “Loss of Travel Document” benefit, which covers – up to policy limits – the cost of replacing your passport, and the expenses involved in the process.
This means you can claim for the cost of the DOI, and your new passport (S$50 for first loss, S$100 thereafter), and also other costs such as taking of new photos, cab fare to and from an Overseas Mission, etc.
Since the costs involved here are unlikely to be exceedingly high, any travel policy should offer sufficient coverage in this area.
Alternative accommodations in case of theft or burglary
If you lost your passport because your hotel room suffered a break-in or theft, you’d likely not want to continue staying at that particular property.
In such scenarios, having a travel policy that covers you for the cost of alternative accommodations due to lost or stolen passports will be helpful. This will allow you to switch hotels without having to worry about added expenses.
This exact coverage is apparently quite rare, so it’s a good idea to check with your insurer if they offer this, instead of assuming that you’ll be covered under Loss of Travel Documents or Trip Disruption.
One notable exception is Starr TraveLead Travel Insurance, which offers cover for just such an event. You can be covered from S$2,000 and up to S$4,000 (depending on tier), with a maximum daily limit of S$400 per day.
SingSaver's Starr TraveLead Exclusive Promotion: Enjoy up to S$50 Grab Vouchers and a 35% discount when you apply using the promo code SSVTL35. Valid till 31 October 2023. T&Cs apply.
Additionally, enjoy up to 3x chances to enter our Weekly Lucky Draw, where 1 lucky winner will stand to have their flight ticket reimbursed and 12 lucky winners will receive a Samsonite Volant Spinner 68/25 EXP worth S$480. T&Cs apply.
Enjoy additional coverage by adding Trip or Baggage coverage for an absolute peace of mind. Increase COVID-19 medical expenses coverage and protection against trip cancellations due to COVID-19 when you select either the Gold or Silver plans. T&Cs apply.
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