Can’t decide if you should bring an Amex, Visa or MasterCard credit card when you travel? Find out which credit card is best to use overseas.
When Singaporeans make purchases on a credit card overseas, there is a currency exchange rate to consider. These rates differ based on the credit cards you use. The differences are small but add up over time. And besides cash, you have to consider other factors like convenience.
So if you were comparing credit cards to take with you abroad, which one should you choose: Amex, Visa or MasterCard?
What’s the difference between Amex, Visa and MasterCard?
Visa and MasterCard are intermediaries. They connect merchants with banks, a service for which both parties pay for. Visa and MasterCard process transactions when you pay with their credit cards, but they do not forward you the credit you are using (that money comes from your issuing bank).
American Express (Amex) however, is different. It is both an intermediary as well as a credit card issuer.
All you need to know is that, due to these differences, the available services and costs differ between Visa, MasterCard and American Express.
Amex, Visa and Mastercard: Foreign exchange fees and transaction fees
When you use a credit card overseas, you’ll face three layers of charges:
- Cross-Border Transaction Fee
- Foreign Exchange Fee
- Card Company Fee
The card company fees are fixed regardless of the bank. Visa and MasterCard both charge a fee of 1% when you convert currency and make purchases abroad.
However, one difference is that MasterCard has a lower fee (0.2%) if you convert currency, but make the purchase in Singapore. An example is when you purchase something on Amazon.com.
The other two fees, the cross-border transaction fee and the foreign exchange fee, change based on the bank. Below is a table of foreign transaction fees you can expect from different card issuers:
Credit Card Foreign Transaction Fees in Singapore
|Credit Card Issuer||Visa||MasterCard||
|Maybank Visa Infinite, Visa Diamante, and World MasterCard||2.75%||2.75%||–|
|UOB PRVI Miles World MasterCard and PRVI Miles Visa Card||3.25%||3.25%||–|
*Bank charges waived for CIMB Platinum MasterCard and CIMB Visa Platinum Card
Note that Visa, MasterCard, and American Express’s transaction fee typically ranges from 1 to 1.8%, and the card issuer adds another 1.5% to 2.5%. This means that when you are bringing a card abroad, there’s a better chance of getting a good rate from either Visa, MasterCard, or American Express credit cards. But this difference is a small one.
Which is more widely accepted: Amex, Visa or Mastercard?
How many merchants will accept the card you’re carrying? Visa is accepted in over 200 countries, whereas Amex is accepted in around 140 countries. MasterCard is a little tight lipped about its network, but it’s estimated to be accepted in over 210 countries, making it the most versatile option of the three.
Always a good idea to check ahead if your card is widely accepted in your overseas destination. There’s no point having a credit card that can only be used in your hotel.
Who has the best customer service: Amex, Visa or Mastercard?
Amex is legendary for its concierge services. The premier Amex cards are undoubtedly the best for overseas use, and its concierge service (at platinum level and above) can reportedly even get reservations in Micheli star restaurants within the hour.
If you’re lucky enough to have a premier Amex cards, that’s the one you bring with you overseas. It’s almost a no-brainer. But even regular Amex cards have a 24-hour hotline if you need help overseas, or if your card gets lost or stolen.
Visa and MasterCard are close in terms of customer service. Visa may be slightly ahead, due to its capability to replace your lost credit card within one business day. The new card can be mailed to your location.
It’s more about the bank issuer than the credit card company
As you can tell, competition between credit card companies is tight. Amex is arguably the best choice if you qualify for their range of premiere cards, MasterCard seems to have slightly wider acceptance, and Visa is quicker on card replacement.
These are good to know, but they’re not game changers. That comes down to what other benefits and features your credit card bank issuer (such as rewards, annual fee, interest rate and ease of mobile banking) and whether your specific credit card matches your spending habits (for example, travel, cashback, dining or shopping).
At SingSaver, we offer a free and easy comparison tool that compares all the best deals available for credit cards.
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By Ryan Ong
Ryan has been writing about finance for the last 10 years. He also has his fingers in a lot of other pies, having written for publications such as Men’s Health, Her World, Esquire, and Yahoo! Finance.